Liam O'Hara
Professional Summary
Professional Overview
Liam O'Hara is an experienced operations professional with a strong background in the outdoor gear industry. As the Manager of Global Operations at Bern Helmets, he is responsible for overseeing the company's international logistics, distribution, and customer service functions.
Experience Summary
Current Role
As the Manager of Global Operations at Bern Helmets, Liam is responsible for coordinating the company's worldwide supply chain and logistics operations. He leads a team of specialists in ensuring the timely and efficient delivery of Bern's products to customers across the globe. Liam has played a key role in driving process improvements that have resulted in a 20% reduction in delivery times and a 15% increase in customer satisfaction.
Career Progression
Prior to his current role, Liam held various positions at Bern Helmets, starting as a Warehouse Associate and working his way up to Customer Service Specialist and Logistics Manager. Throughout his tenure, he has demonstrated a strong ability to optimize operations, streamline workflows, and enhance the customer experience. Liam's in-depth knowledge of the outdoor gear industry and his commitment to continuous improvement have been instrumental in Bern's growth and success.
Academic Background
Liam holds a Bachelor's degree in Business Administration from the University of Utah, where he specialized in Operations Management. He also completed his high school education at Scituate High School.
Areas of Expertise
- Global supply chain management
- Logistics and distribution optimization
- Customer service and stakeholder engagement
- Process improvement and operational efficiency
- Cross-functional team leadership and collaboration
Professional Impact
Liam's contributions have been recognized within the outdoor gear industry. He has led the implementation of innovative supply chain solutions that have improved Bern Helmets' responsiveness to market demands and increased the company's competitive edge. Liam's expertise and dedication have been instrumental in strengthening the brand's reputation for reliable and timely product delivery.
Conclusion
With a proven track record of driving operational excellence and a deep understanding of the outdoor gear industry, Liam O'Hara is a highly valuable asset to Bern Helmets. His commitment to continuous improvement and his ability to lead cross-functional teams make him well-positioned to contribute to the company's ongoing success and growth.
