Liliana Canga

Chief Executive Officer | Houston, Texas, United States

Professional Overview

Liliana Canga is a seasoned financial services executive with over 25 years of experience in the credit union industry. As the Chief Executive Officer of Members Trust Of The Southwest Federal Credit Union, she spearheads the organization's strategic vision, operational excellence, and member-centric initiatives.

Experience Summary

Current Role

Liliana has served as the Chief Executive Officer of Members Trust Of The Southwest Federal Credit Union since September 2023. In this role, she is responsible for setting the credit union's overall strategic direction, driving innovative product and service offerings, and ensuring exceptional member experiences. Under her leadership, the credit union has achieved significant growth and consistently delivers strong financial performance.

Prior to her CEO appointment, Liliana held the position of Chief Financial Officer at Members Trust Of The Southwest Federal Credit Union since 1998, where she played a pivotal role in the organization's financial planning, risk management, and regulatory compliance.

Career Progression

Before joining Members Trust Of The Southwest Federal Credit Union, Liliana held the role of Branch Manager at Randolph Brooks Federal Credit Union from 1995 to 1998, where she demonstrated her strong customer service skills and ability to build high-performing teams. Earlier in her career, she gained valuable experience as a Financial Analyst at Citi from 1989 to 1991.

Academic Background

Liliana holds a Bachelor's degree in Finance from a prestigious university, where she graduated with honors. Her specialized training and education have equipped her with a deep understanding of financial principles, data analysis, and strategic decision-making.

Areas of Expertise

• Credit union operations and management

• Financial planning and analysis

• Risk management and regulatory compliance

• Strategic leadership and organizational transformation

• Fostering a customer-centric culture

• Driving innovation and technology adoption

Professional Impact

Under Liliana's leadership, Members Trust Of The Southwest Federal Credit Union has consistently outperformed industry benchmarks, reporting strong financial results and member satisfaction scores. Her ability to navigate complex regulatory environments, implement digital initiatives, and cultivate a talented workforce has been instrumental in the credit union's success.

Liliana is also an active contributor to the credit union industry, serving on various committees and advisory boards. Her thought leadership and expertise have been sought after by industry peers and regulatory bodies.

Conclusion

Liliana Canga's extensive experience, strategic vision, and unwavering commitment to the credit union industry make her a driving force in the financial services sector. As the Chief Executive Officer of Members Trust Of The Southwest Federal Credit Union, she is poised to lead the organization to new heights of success and continue to create value for its members.