Lilliam Torres
Patient Financial Services Professional
Professional Overview
Lilliam Torres is a seasoned professional in the healthcare industry, currently serving as a Patient Financial Services specialist at Nemours. With a strong background in patient financial management, she brings a unique blend of expertise and a commitment to delivering exceptional financial support to patients and their families.
Experience Summary
Current Role
As a Patient Financial Services professional at Nemours, Lilliam is responsible for managing patient financial accounts, ensuring accurate billing, and providing comprehensive financial guidance to patients. She works closely with patients to understand their individual financial situations, identify appropriate payment options, and develop personalized solutions that meet their needs. Lilliam's dedication to customer service and her ability to navigate complex financial systems have made her an invaluable asset to the Nemours team.
Career Progression
Prior to her current role, Lilliam honed her skills in patient financial services at various healthcare organizations, steadily advancing her expertise and earning a reputation for her exceptional attention to detail and problem-solving abilities. Her diverse experience across the healthcare sector has equipped her with a deep understanding of the financial challenges faced by patients, allowing her to provide tailored support and solutions.
Academic Background
Lilliam holds a Bachelor's degree from the University of Central Florida, where she specialized in Healthcare Administration. Her academic background has provided her with a strong foundation in healthcare industry dynamics, financial management, and patient-centered care.
Areas of Expertise
- Patient financial services and account management
- Billing and claims processing
- Financial counseling and patient education
- Healthcare insurance and reimbursement
- Exceptional customer service and problem-solving skills
Professional Impact
Throughout her career, Lilliam has consistently demonstrated her ability to positively impact the financial well-being of patients. She has been instrumental in developing and implementing innovative financial assistance programs, ensuring that patients have access to the care they need, regardless of their financial circumstances. Lilliam's commitment to excellence and her dedication to providing personalized support have earned her the respect of both her colleagues and the patients she serves.
Conclusion
Lilliam Torres is a highly skilled and experienced Patient Financial Services professional who is dedicated to making a meaningful difference in the lives of patients and their families. With her deep industry knowledge, strong customer service orientation, and commitment to finding solutions, Lilliam is poised to continue making a significant impact within the healthcare sector.
