Professional Overview
Linda Saucier is an experienced healthcare professional with a strong background in patient financial services. As the Supervisor of Patient Financial Services at Concord Hospital, she leverages her expertise in revenue cycle management, financial analysis, and team leadership to drive operational efficiency and enhance the patient experience.
Experience Summary
Current Role
Linda has served as the Supervisor of Patient Financial Services at Concord Hospital since 1987. In this role, she is responsible for overseeing the day-to-day operations of the patient financial services department, including billing, collections, and insurance coordination. Linda has played a key role in streamlining processes, optimizing revenue cycle performance, and fostering a customer-centric culture within her team.
Career Progression
Prior to her current position, Linda held various administrative and customer service roles within the healthcare industry. Her proven track record of success and dedication to continuous improvement has enabled her to progress steadily throughout her career, ultimately assuming a supervisory position that allows her to leverage her extensive experience to drive meaningful impact.
Academic Background
Linda holds a Bachelor of Science in Business Administration from the University of New Hampshire. Her specialized knowledge in healthcare finance and operations management has been essential in her ability to effectively lead her department and contribute to the overall success of Concord Hospital.
Areas of Expertise
- Revenue cycle management
- Financial analysis and reporting
- Patient account resolution
- Team leadership and mentorship
- Process improvement and optimization
- Customer service and patient experience enhancement
Professional Impact
Under Linda's leadership, the Patient Financial Services department at Concord Hospital has achieved significant improvements in billing accuracy, accounts receivable turnover, and patient satisfaction. She has spearheaded initiatives to streamline workflows, enhance data analytics capabilities, and foster a collaborative, patient-centric culture within her team.
Conclusion
With over three decades of experience in the healthcare industry, Linda Saucier has established herself as a respected and influential leader in patient financial services. Her unwavering commitment to excellence, innovation, and customer service has made her an invaluable asset to Concord Hospital, and she continues to drive positive change within her department and the organization as a whole.
