Professional Summary

Professional Overview

Lisa Chang is a seasoned internal audit professional with over 15 years of experience leading complex audit initiatives and driving organizational effectiveness. As the Senior Director of Internal Audit at Warby Parker, she oversees a team responsible for enhancing internal controls, mitigating risks, and ensuring regulatory compliance across the company's operations. Lisa's expertise spans a range of industries, including technology, professional services, and e-commerce.

Experience Summary

Current Role

In her role as Senior Director of Internal Audit at Warby Parker, Lisa is responsible for developing and executing the company's internal audit strategy. She leads a team of auditors in evaluating the design and effectiveness of Warby Parker's internal controls, identifying areas for improvement, and making recommendations to enhance operational efficiency and mitigate risk. Lisa has played a key role in strengthening the company's governance framework and ensuring compliance with relevant regulations and industry standards.

Career Progression

Prior to joining Warby Parker, Lisa held various internal audit leadership positions, including Director of Internal Audit at Forcepoint and Internal Audit Director at XO Group Inc. In these roles, she led complex audit engagements, implemented data analytics and automation tools to improve audit processes, and collaborated with cross-functional teams to address identified risks and control gaps. Earlier in her career, Lisa served as a Manager and Senior Manager at PwC, where she gained extensive experience in conducting financial, operational, and compliance audits for clients across diverse industries.

Academic Background

Lisa holds a Bachelor of Business Administration degree in Accounting from the University of Texas at Austin. She is a Certified Public Accountant (CPA) and a Certified Internal Auditor (CIA), demonstrating her commitment to maintaining the highest professional standards and expertise in the field of internal audit.

Areas of Expertise

• Internal controls assessment and design

• Risk management and mitigation strategies

• Regulatory compliance and reporting

• Data analytics and automation in audit

• Process improvement and operational optimization

• Cross-functional collaboration and stakeholder management

Professional Impact

Throughout her career, Lisa has made significant contributions to improving the overall control environment and operational efficiency of the organizations she has served. At Warby Parker, she has led the implementation of a new audit management system, which has enhanced the team's productivity and reporting capabilities. Additionally, Lisa has been instrumental in developing and delivering customized training programs to educate Warby Parker's employees on best practices in internal controls and risk management.

Conclusion

With her proven track record of driving strategic internal audit initiatives and delivering tangible business impact, Lisa Chang is a highly valued asset to Warby Parker. Her extensive industry experience, technical expertise, and collaborative leadership style make her well-equipped to continue enhancing the company's governance and risk management frameworks, ultimately contributing to its long-term success.