Professional Summary
Professional Overview
Lisa Cogswell is a seasoned Finance and Accounts Receivable professional with extensive experience in the healthcare industry. She currently serves as a Finance Department, Patient Accounts & Accounts Receivable Claims Representative at Catholic Medical Center, leveraging her expertise in medical claims processing, revenue cycle management, and patient account reconciliation.
Experience Summary
Current Role
In her current role at Catholic Medical Center, Lisa is responsible for efficiently processing patient accounts and resolving outstanding claims, ensuring timely reimbursement and maximizing revenue recovery. She maintains a strong focus on delivering exceptional customer service to patients, while collaborating with insurance providers to navigate complex billing and coverage policies.
Career Progression
Prior to her current position, Lisa held similar roles at Robert Half - Financial Services Group, Physicians Resources, Ltd., and Robert Half Accountemps, where she honed her skills in medical claims management, accounts receivable, and patient account coordination. She also brings valuable experience from her previous positions as a Patient Care Coordinator at Concord Family Medicine and a Rehabilitation Aide at HealthSouth Rehabilitation Hospital and Hackett Hill Healthcare Center.
Throughout her career, Lisa has demonstrated a consistent track record of success, consistently meeting or exceeding performance targets and contributing to the overall efficiency and profitability of the organizations she has served.
Academic Background
Lisa holds a solid educational foundation, having completed her studies at an accredited institution. Her academic achievements and specializations have equipped her with the necessary knowledge and skills to excel in her chosen field.
Areas of Expertise
- Medical claims processing and resolution
- Accounts receivable management and reconciliation
- Revenue cycle optimization and patient account management
- Collaboration with insurance providers and healthcare organizations
- Customer service and patient relations
- Attention to detail and problem-solving capabilities
Professional Impact
Throughout her career, Lisa has made significant contributions to the healthcare organizations she has served. She has played a crucial role in improving revenue recovery, reducing account delinquencies, and enhancing the overall patient experience through her diligent efforts and commitment to excellence.
Conclusion
With her extensive experience, specialized expertise, and track record of success, Lisa Cogswell is a valuable asset to any healthcare organization. Her dedication to delivering high-quality service, her ability to navigate complex billing and reimbursement processes, and her collaborative approach make her a strong candidate for continued growth and advancement within the industry.
