Lisa Eldridge

Director of Financial Aid

Professional Overview
Lisa Eldridge is an experienced financial aid professional with a demonstrated history of driving positive outcomes for students and institutions. As the Director of Financial Aid at Rochester Regional Health, she leverages her expertise in financial aid administration, student services, and quality assurance to ensure the efficient delivery of financial aid resources to support student success.

Experience Summary

Current Role
In her current role as Director of Financial Aid at Rochester Regional Health, Lisa is responsible for overseeing the financial aid department, managing a team of financial aid specialists, and providing strategic guidance to ensure the college's financial aid programs are compliant, efficient, and responsive to student needs. She has played a pivotal role in streamlining financial aid processes, improving student satisfaction, and enhancing the overall financial aid experience.

Career Progression
Prior to her current position, Lisa served as a CAPA Quality Assurance Engineer at LSI Solutions, where she developed and implemented quality assurance processes to ensure the accuracy and reliability of financial aid data. She also held roles as a Financial Aid Administrator at Finger Lakes Health College of Nursing and a Disability Services Specialist, Assistant Professor, and Financial Aid Director at Marion S Whelan School of Nursing of Geneva General Hospital. Earlier in her career, she gained valuable experience as a Financial Aid Assistant at Cornell University and an Assistant Director of Financial Aid at Mansfield University of Pennsylvania.

Academic Background
Lisa holds a Bachelor's degree in Business Administration from Mansfield University of Pennsylvania, where she graduated with honors. Her academic focus and specialization in financial aid administration have been instrumental in shaping her professional expertise.

Areas of Expertise

• Financial aid administration and compliance

• Student services and support

• Quality assurance and process improvement

• Team management and leadership

• Data analysis and reporting

• Regulatory and policy framework

Professional Impact
Throughout her career, Lisa has played a pivotal role in enhancing the financial aid experience for students and improving the overall efficiency of financial aid operations. She has led initiatives to streamline application processes, optimize resource allocation, and ensure the timely and accurate disbursement of financial aid funds. Lisa's dedication to student success and her data-driven approach have earned her recognition within the financial aid community.

Conclusion
With her extensive experience, deep industry knowledge, and proven track record of success, Lisa Eldridge is poised to continue driving positive change in the financial aid landscape. As the Director of Financial Aid at Rochester Regional Health, she remains committed to leveraging her expertise to support students, foster institutional growth, and contribute to the ongoing development of the financial aid profession.