Professional Summary
Professional Overview
Lisa Koff is an accomplished Account Manager in the HR Services industry, with extensive experience in sales, customer success, and talent development. She currently serves as an Account Manager at isolved, where she oversees a portfolio of enterprise-level clients, ensuring their HR technology needs are met and their business objectives are achieved.
Experience Summary
Current Role
As an Account Manager at isolved, Lisa is responsible for maintaining strong client relationships, driving client engagement and satisfaction, and identifying opportunities for expansion and growth. She leverages her deep understanding of HR technology solutions to provide strategic guidance and tailored support to her clients, helping them optimize their HR processes and enhance their overall organizational performance.
Career Progression
Prior to her current role, Lisa held various leadership positions in the HR services and software industry. She served as the Director of Enterprise Accounts - HR Sales and Training at Trusaic, where she spearheaded the company's sales and training initiatives for large, enterprise-level clients. Earlier in her career, she held sales and customer success roles at Broniec Associates, Inc. and Paychex, where she demonstrated a strong ability to drive revenue growth and build long-lasting client relationships.
Academic Background
Lisa holds a Master's degree in Organizational Management from Antioch University, Los Angeles, where she developed a deep understanding of organizational dynamics, change management, and talent development.
Areas of Expertise
- HR technology solutions and integration
- Enterprise-level account management
- Consultative sales and client relationship management
- Talent development and training program design
- Strategic planning and business optimization
Professional Impact
Throughout her career, Lisa has consistently delivered exceptional results for her clients, driving tangible improvements in HR efficiency, employee engagement, and overall organizational performance. She has a proven track record of spearheading successful initiatives, such as the implementation of comprehensive HR technology platforms and the development of customized training programs to upskill her clients' workforce.
Conclusion
With her robust industry experience, strategic mindset, and unwavering commitment to client success, Lisa is poised to continue making a significant impact in the HR services industry. As she focuses on her role at isolved, she remains dedicated to leveraging her expertise to help organizations optimize their HR operations and achieve their business goals.
