Lisa Lawhorn
Partner Experience Onboarding Manager
Professional Overview
Lisa Lawhorn is an experienced partner management and business development professional with a strong background in the payments and financial technology industries. As the Partner Experience Onboarding Manager at Fortis, she is responsible for onboarding new channel partners, managing the partner lifecycle, and ensuring seamless integration and deployment of Fortis solutions.
Experience Summary
Current Role
In her current role at Fortis, Lisa oversees the onboarding and integration of new partner organizations, serving as the primary point of contact for a growing ecosystem of technology and channel partners. She collaborates cross-functionally to optimize the partner experience, drive rapid time-to-value, and ensure successful long-term partnerships. Under her leadership, Fortis has expanded its partner network by 25% and achieved a 95% partner satisfaction rating.
Career Progression
Prior to joining Fortis, Lisa held progressively senior roles at EVO Payments, Inc., where she led technical integrations and implementations for the company's software and channel partners. As the Sr. Director of ISV Technical Integrations & Implementation, she facilitated the onboarding of over 150 strategic partners, resulting in a 30% increase in partner-driven revenue. Earlier in her career, Lisa held business development and sales positions at PoliceReports.US and Mercury, where she developed expertise in channel partnerships, sales strategy, and account management.
Academic Background
Lisa holds a Bachelor of Science in Business Administration from the University of Colorado Boulder, with a concentration in Marketing and Entrepreneurship.
Areas of Expertise
- Partner lifecycle management and onboarding
- Technical integration and implementation
- Channel sales and business development
- Project management and process optimization
- Stakeholder collaboration and relationship management
Professional Impact
Throughout her career, Lisa has demonstrated a talent for driving growth and innovation through strategic partnerships. Her ability to effectively onboard and integrate new partners has resulted in substantial revenue gains and enhanced customer experiences for her employer organizations. Additionally, Lisa is an active member of the International Association of Commercial Administrators (IACA), where she contributes to industry initiatives and thought leadership.
Conclusion
With over a decade of experience in the payments and fintech sectors, Lisa Lawhorn brings a unique blend of technical expertise, business acumen, and partner management capabilities to her role as Partner Experience Onboarding Manager at Fortis. Her track record of successfully scaling partner networks and driving measurable business outcomes positions her as a valuable asset in Fortis' continued growth and expansion.
