Lissette Badillo

Experienced Supervisor with Expertise in Financial Assistance

Professional Overview

Lissette Badillo is an accomplished Supervisor with over 25 years of experience in the financial assistance domain. As the Supervisor of Financial Assistance at Cambridge Health Alliance, she leverages her deep industry knowledge and leadership skills to oversee the efficient delivery of financial support services to the organization's diverse clientele.

Experience Summary

Current Role

As the Supervisor of Financial Assistance at Cambridge Health Alliance, Lissette is responsible for managing a team of financial assistance specialists, ensuring they provide exceptional customer service and accurately process a high volume of applications. She has been instrumental in streamlining operations, reducing application processing times, and increasing the organization's overall financial assistance approval rates.

Career Progression

Prior to her current role, Lissette served as a Community Liaison at Somerville Charter School, where she acted as a vital link between the school and the local community, facilitating collaborative initiatives and fostering strong stakeholder relationships. Before that, she held the position of Administrative Assistant at Concilio Hispano, where she demonstrated her adaptability and administrative expertise.

Academic Background

Lissette holds a Bachelor's degree in Business Administration, which has provided her with a solid foundation for her career in the financial assistance industry.

Areas of Expertise

• Financial assistance program management

• Customer service and client relations

• Team leadership and supervision

• Process optimization and efficiency improvement

• Bilingual (English and Spanish) communication

Professional Impact

Throughout her career, Lissette has consistently made significant contributions to the organizations she has served. At Cambridge Health Alliance, she has played a pivotal role in enhancing the financial assistance program, leading to increased client satisfaction and improved access to essential healthcare services for the community.

Conclusion

Lissette Badillo is a dedicated and experienced Supervisor with a proven track record of success in the financial assistance industry. Her strong leadership skills, technical expertise, and commitment to exceptional customer service make her a valuable asset to her organization and the communities it serves.