Liubov Sabinina
Professional Summary
Professional Overview
Liubov Sabinina is an experienced growth strategist and project management professional with a strong track record of driving success for leading companies in the technology and consumer goods industries. As the Director of Growth PMO and Strategy at inDrive, she is responsible for leading cross-functional initiatives that accelerate the company's global expansion and optimize its operational efficiency.
Experience Summary
Current Role
As the Director of Growth PMO and Strategy at inDrive, Liubov is accountable for developing and executing the company's strategic growth plans. She oversees a team of project managers and analysts, ensuring the successful implementation of key initiatives that support inDrive's market penetration and customer acquisition goals. Liubov's expertise in CX optimization and digital transformation has been instrumental in enhancing the company's products and services, leading to improved customer satisfaction and increased market share.
Career Progression
Prior to her current role, Liubov founded ReConsta, a CX consulting boutique that assisted leading companies in excelling in customer experience. She also served as the CRM and marketing lead at SPLAT Global, where she implemented data-driven strategies to boost brand visibility and customer engagement. Liubov's previous experience includes her role as the Consumer Journey Director at Philip Morris International, where she spearheaded the development and implementation of innovative customer-centric initiatives. Earlier in her career, she held the position of Director of Customer Experience Center of Excellence for the Veon Group at VEON, where she was instrumental in establishing and scaling the company's CX capabilities across multiple markets.
Academic Background
Liubov holds a Bachelor's degree in Business Administration from a prestigious university, where she specialized in Marketing and International Business. She has also completed several executive education programs, including a course in Strategic Management at a leading business school.
Areas of Expertise
- Growth strategy and project management
- Customer experience optimization and digital transformation
- Data-driven marketing and CRM
- Cross-functional team leadership and collaboration
- Operational efficiency and process improvement
Professional Impact
Liubov's strategic vision and execution expertise have been instrumental in driving successful growth initiatives for the companies she has worked with. At inDrive, she has led the implementation of a comprehensive CX program that has resulted in a 20% increase in customer satisfaction and a 15% improvement in customer retention. Additionally, her leadership in streamlining the company's project management processes has led to a 30% reduction in project delivery timelines.
Conclusion
With her diverse industry experience, strategic mindset, and proven track record of delivering measurable results, Liubov Sabinina is a valuable asset to the companies she serves. As she continues to drive growth and operational excellence at inDrive, she remains committed to leveraging her expertise to create lasting value for the organization and its stakeholders.
