Liz Rollins

Director Billing and Reimbursement, Research Finance

Professional Overview

Liz Rollins is an experienced healthcare finance professional serving as the Director of Billing and Reimbursement for the Research Finance department at Carolinas Healthcare System. With a deep understanding of the complex healthcare revenue cycle, she plays a critical role in ensuring the efficient and compliant management of research-related billing and reimbursement processes.

Experience Summary

Current Role

As the Director of Billing and Reimbursement for Research Finance at Carolinas Healthcare System, Liz oversees all aspects of the research billing function, including claim submission, denial management, and revenue reconciliation. She has implemented streamlined processes and data-driven strategies that have increased the department's first-pass claims acceptance rate by 15% over the past two years. Liz's expertise in research billing compliance has also helped the organization mitigate audit risk and maintain a strong record of regulatory adherence.

Career Progression

Prior to her current role, Liz served as a Senior Reimbursement Analyst at a large academic medical center, where she gained extensive experience in managing complex research billing scenarios and developing customized solutions to address evolving industry requirements. Her ability to effectively collaborate with cross-functional teams and her in-depth knowledge of healthcare regulations have been instrumental in driving continuous improvement initiatives throughout her career.

Academic Background

Liz holds a Bachelor of Science in Accounting from the University of North Carolina at Charlotte. She is also a Certified Healthcare Billing and Management Executive (CHBME), demonstrating her commitment to professional development and maintaining a strong grasp of industry best practices.

Areas of Expertise

• Healthcare revenue cycle management

• Research billing and reimbursement

• Compliance and regulatory oversight

• Process improvement and optimization

• Cross-functional team leadership

• Data analysis and reporting

Professional Impact

Liz has been instrumental in enhancing the efficiency and compliance of the research billing function at Carolinas Healthcare System. Her leadership has resulted in significant improvements in key performance metrics, including a 15% increase in first-pass claims acceptance rate and a 12% reduction in account receivables over the past two years. Liz's expertise and collaborative approach have also enabled her to spearhead the implementation of a new research billing system, which has streamlined operations and improved data visibility across the organization.

Conclusion

With her extensive experience in healthcare finance, Liz Rollins is a valuable asset to the Carolinas Healthcare System. Her dedication to driving process improvements, ensuring regulatory compliance, and fostering cross-functional collaboration positions her as a trusted leader in the research finance domain. Liz is committed to continuously enhancing the efficiency and effectiveness of the research billing and reimbursement function, ultimately contributing to the organization's overall financial success and patient care outcomes.