Liz Shaw
Head of Managed Service Product
Professional Overview
Liz Shaw is an accomplished product management executive with over a decade of experience in the telecommunications and IT services industry. As the Head of Managed Service Product, she is responsible for driving the strategic development, positioning, and growth of Wavenet's managed service portfolio. With a strong technical background and a keen understanding of customer needs, Liz is adept at aligning product offerings with market demands to deliver exceptional value to clients.
Experience Summary
Current Role
Liz currently serves as the Head of Managed Service Product at Wavenet, a leading provider of integrated communications solutions. In this role, she is responsible for the overall management and strategic direction of the company's managed service product line. Liz's key responsibilities include:
- Developing and executing product roadmaps to align with evolving customer requirements and industry trends
- Collaborating with cross-functional teams to ensure seamless product delivery and customer experience
- Identifying and capitalizing on new market opportunities to drive revenue growth and profitability
- Establishing and maintaining strong relationships with key stakeholders, including customers, partners, and internal teams
Career Progression
Prior to her current role, Liz held various positions within the telecommunications and IT services sector, including:
- Head of Managed Service Product at Daisy Corporate Services
- Professional Services Manager at Damovo UK Ltd (now part of Daisy Group)
- Technical Sales Adviser at Media & Communications
- Orders Officer / Technical Order Co-ordinator at Damovo
Throughout her career, Liz has demonstrated a consistent track record of driving product innovation, enhancing operational efficiency, and delivering measurable business impact.
Academic Background
Liz holds a Bachelor of Science (BSc) degree in Computer Science from the University of Sussex, where she graduated with honors.
Areas of Expertise
- Product management and strategic planning
- Telecommunications and IT services industry
- Managed service product development and delivery
- Customer relationship management and stakeholder engagement
- Cross-functional collaboration and team leadership
Professional Impact
Liz's contributions have been instrumental in the successful launch and growth of several managed service offerings, resulting in increased customer satisfaction and revenue streams for her employers. She is recognized within the industry for her ability to translate complex technical concepts into compelling business solutions and drive continuous innovation in a rapidly evolving market.
Conclusion
With a proven track record of success and a deep understanding of the telecommunications and IT services industry, Liz Shaw is poised to continue driving the strategic development and growth of Wavenet's managed service product portfolio. Her blend of technical expertise, product management acumen, and customer-centric approach make her a valuable asset in her current role and a respected leader within the industry.
