Lori Hazlett
Financial Advocacy Manager
Professional Overview
Lori Hazlett is a versatile and experienced professional with a strong background in healthcare administration, patient access, and real estate. In her current role as the Financial Advocacy Manager at Augusta Health, she leverages her diverse skillset to provide exceptional financial support and guidance to patients, ensuring they navigate the complexities of healthcare financing with ease.
Experience Summary
Current Role
As the Financial Advocacy Manager at Augusta Health, Lori is responsible for overseeing a team of patient access specialists and financial counselors. She plays a crucial role in helping patients understand their financial obligations, navigate insurance coverage, and access available financial assistance programs. Lori's excellent communication skills and deep understanding of healthcare financing have enabled her to significantly improve patient satisfaction and streamline the financial process at Augusta Health.
Career Progression
Lori's career trajectory has been marked by steady growth and increasing responsibilities. Prior to her current role, she served as the Patient Access Supervisor at Augusta Health, where she led a team of specialists in efficiently managing patient registration, insurance verification, and revenue cycle processes. Lori's extensive experience as a Patient Access Specialist at Augusta Health, coupled with her time as a Traffic and Billing Coordinator at Adelphia Cable Communications, have equipped her with a comprehensive understanding of healthcare administration and patient financial services.
In addition to her healthcare roles, Lori has been a licensed Realtor since 2004, initially working with Real Estate Plus and, more recently, with Old Dominion Realty. Her experience in the real estate industry has provided her with valuable negotiation, problem-solving, and customer service skills, which she seamlessly applies to her work in the healthcare sector.
Academic Background
Lori holds a Bachelor's degree from a reputable university, where she specialized in Business Administration. Her academic background, combined with her extensive professional experience, has enabled her to develop a well-rounded skillset and a strong understanding of the healthcare and real estate industries.
Areas of Expertise
- Healthcare financial management and patient advocacy
- Insurance verification and claims processing
- Customer service and client relations
- Team leadership and supervision
- Real estate transactions and negotiations
Professional Impact
Through her dedicated efforts and innovative approaches, Lori has made a significant impact on the patients and colleagues she serves. As the Financial Advocacy Manager at Augusta Health, she has implemented streamlined processes and effective communication strategies that have resulted in improved patient satisfaction and reduced financial burdens for those seeking healthcare services. Lori's commitment to excellence and her ability to navigate complex healthcare financing have earned her the respect of her peers and the trust of the patients she serves.
Conclusion
With her diverse background, proven leadership skills, and unwavering dedication to patient advocacy, Lori Hazlett is poised to continue making a lasting impact in the healthcare industry. As she progresses in her career, she remains focused on leveraging her expertise to enhance the financial well-being of patients and contribute to the overall success of Augusta Health.