Professional Summary
Professional Overview
Lori Hazlett is a seasoned Financial Advocacy Manager with extensive experience in the healthcare industry. She specializes in patient financial assistance, insurance navigation, and billing support, helping patients navigate complex medical systems and secure the care they need. Lori's expertise and commitment to patient-centric service have made her an invaluable asset to the Augusta Health organization.
Experience Summary
Current Role
As the Financial Advocacy Manager at Augusta Health, Lori is responsible for overseeing a team of financial counselors and specialists. In this role, she ensures patients receive comprehensive financial guidance, including eligibility assessments for financial assistance programs, insurance enrollment support, and payment plan coordination. Lori's ability to effectively communicate complex financial information has enabled her to empower patients and improve their overall healthcare experience.
Career Progression
Lori's healthcare career spans over 25 years, starting as a Patient Access Specialist at Augusta Health in 1994. She quickly rose through the ranks, becoming a Patient Access Supervisor and eventually transitioning to her current role as Financial Advocacy Manager in 2020. Throughout her tenure, Lori has demonstrated a keen understanding of the evolving healthcare landscape and a steadfast commitment to patient advocacy. Her diverse background, which includes experience in patient access, billing, and real estate, has provided her with a well-rounded perspective that informs her approach to financial counseling.
Academic Background
Lori holds a Bachelor of Science degree from James Madison University, where she majored in Business Administration. Her education has equipped her with a strong foundation in financial management, customer service, and problem-solving.
Areas of Expertise
- Patient financial assistance and counseling
- Insurance eligibility and enrollment support
- Medical billing and payment plan coordination
- Healthcare industry regulations and compliance
- Team leadership and staff development
- Effective communication and client-centric service
Professional Impact
As the Financial Advocacy Manager at Augusta Health, Lori has played a pivotal role in enhancing the organization's patient financial services. Under her leadership, her team has achieved a significant increase in the number of patients enrolled in financial assistance programs, ensuring that those in need receive the care they require. Lori's dedication to patient advocacy and her ability to navigate complex healthcare systems have made her a respected and trusted resource within the Augusta Health community.
Conclusion
With her extensive experience, strong leadership skills, and deep commitment to patient-centric care, Lori Hazlett is a valuable asset to the Augusta Health organization. As she continues to drive positive change and improve patient financial outcomes, Lori remains focused on expanding her expertise and making a lasting impact on the healthcare industry.
