Lori Krebill, Supervisor of Patient Finance Education and Training
Professional Overview
Lori Krebill is an experienced healthcare professional with a strong background in patient finance education and training. As the Supervisor of Patient Finance Education and Training at Spectrum Health, she leverages her expertise to enhance the financial literacy and understanding of patients and their families.
Experience Summary
Current Role
In her current role as Supervisor of Patient Finance Education and Training at Spectrum Health, Lori is responsible for developing and overseeing comprehensive educational programs that empower patients to navigate the complex healthcare financial landscape. She leads a team of educators who deliver personalized guidance, ensuring patients are well-informed about their financial obligations, insurance coverage, and available support options. Lori's efforts have contributed to improved patient satisfaction and reduced financial-related stress for the communities served by Spectrum Health.
Career Progression
Prior to her current supervisory position, Lori served as a Patient Finance Educator at Spectrum Health, where she demonstrated a passion for empowering patients and a commitment to providing exceptional customer service. Her ability to effectively communicate complex financial information and tailor solutions to individual needs has been instrumental in her career advancement.
Academic Background
Lori holds a Bachelor's degree in Healthcare Administration from a prestigious university, where she graduated cum laude, showcasing her academic excellence and dedication to her field.
Areas of Expertise
- Patient finance education and training
- Healthcare financial counseling and customer service
- Developing and implementing educational programs
- Effective communication and interpersonal skills
- Supervisory and team management experience
Professional Impact
Lori's contributions have been recognized within Spectrum Health, where she has been instrumental in launching innovative patient finance education initiatives. Under her leadership, the patient finance education team has achieved significant improvements in patient satisfaction and reduced financial-related barriers to care.
Conclusion
With a proven track record of success in patient finance education and training, Lori Krebill is a valuable asset to Spectrum Health. Her dedication to empowering patients, combined with her strong leadership skills and industry expertise, make her well-positioned to continue driving positive change and enhancing the financial wellness of the communities she serves.
