Lori Thomas

Senior Vice President - Strategic Engagement and Transformation

Professional Overview

Lori Thomas is a seasoned executive with extensive experience in the telecommunications and financial services industries. As the Senior Vice President of Strategic Engagement and Transformation at MetTel, she is responsible for driving strategic initiatives, leading transformation projects, and fostering strong client relationships.

Experience Summary

Current Role

In her current role at MetTel, Lori is responsible for overseeing the strategic engagement and transformation efforts of the organization. She works closely with C-suite executives to identify and implement innovative solutions that drive operational efficiency, enhance customer experience, and position the company for long-term growth. Under her leadership, Lori has spearheaded several high-impact initiatives that have resulted in significant cost savings and improved service delivery.

Career Progression

Prior to her current role, Lori held various leadership positions within the telecommunications and financial services sectors. She served as the Head of Sales and Professional Services, as well as a Board Member for the Telecoms Management Practice at Vodafone Global Enterprise. Additionally, she held Vice President roles at Citi and MetTel, where she was instrumental in driving operational and technological transformations.

Lori's impressive career trajectory is further enhanced by her founding membership at Chief, a private network designed to facilitate the success of senior-level women executives.

Academic Background

Lori holds a Bachelor of Science in Organizational Management from Nyack College and has completed additional coursework in strategic planning and change management.

Areas of Expertise

Lori's areas of expertise include strategic planning, operational optimization, client relationship management, and technology-driven transformation. She is adept at leading cross-functional teams, driving process improvements, and leveraging data-driven insights to inform decision-making.

Professional Impact

Throughout her career, Lori has demonstrated a strong track record of delivering measurable results. Her innovative approach and collaborative leadership style have enabled her to drive significant cost savings, improve service delivery, and enhance customer satisfaction for the organizations she has served.

Conclusion

Lori Thomas is a seasoned executive with a proven ability to navigate complex business challenges and drive sustainable transformation. Her deep industry knowledge, strategic thinking, and strong leadership skills make her a valuable asset to MetTel and the broader telecommunications industry.