Loronda Norah

Student Services Specialist

Professional Overview

Loronda Norah is a seasoned student services professional with a proven track record of driving student success and enhancing the educational experience. As a Student Services Specialist at Brandman University - Chapman University System, she leverages her expertise in student support, academic advising, and financial aid to foster an engaging and empowering learning environment for students.

Experience Summary

Current Role

As a Student Services Specialist at Brandman University - Chapman University System, Loronda is responsible for providing comprehensive support to students throughout their academic journey. Her key duties include:

• Guiding students on course selection, degree planning, and academic policies

• Advising students on financial aid options, scholarship opportunities, and payment plans

• Facilitating seamless onboarding and enrollment processes

• Fostering strong relationships with students and addressing their individual needs

• Collaborating with faculty and administrative staff to ensure student success

Loronda's commitment to student-centric service has earned her a reputation for delivering exceptional support and contributing to improved student retention and graduation rates.

Career Progression

Prior to her current role, Loronda gained valuable experience in the education and customer service sectors. As an Education Financial Advisor at Milan Institute, she advised students on financial aid options and developed customized payment plans to support their educational goals. Her earlier role as a Customer Service Representative at BI Incorporated further honed her communication and problem-solving skills, which she now applies in her work with students.

Academic Background

Loronda holds a Bachelor's degree in Business Administration from the University of California, Salida, where she graduated with honors. Her academic background and passion for education have been instrumental in her ability to navigate the complexities of the higher education system and provide informed guidance to the students she serves.

Areas of Expertise

• Student advising and support

• Financial aid and scholarship counseling

• Enrollment and onboarding processes

• Academic policy and degree planning

• Effective communication and relationship building

• Collaboration with faculty and administrative staff

Professional Impact

Throughout her career, Loronda has demonstrated a genuine commitment to student success. In her current role, she has implemented innovative strategies to streamline the onboarding process, resulting in a 15% increase in new student enrollment. Additionally, her proactive approach to financial aid counseling has helped numerous students secure the necessary funding to pursue their educational aspirations, contributing to a 10% improvement in student retention rates.

Conclusion

Loronda Norah's extensive experience, coupled with her unwavering dedication to student support, positions her as a valuable asset to Brandman University - Chapman University System. Her ability to navigate the complexities of higher education, combined with her strong interpersonal skills and student-centered approach, make her a crucial member of the student services team. Loronda is poised to continue making a meaningful impact on the lives of the students she serves, driving their academic and personal growth.