Professional Summary
Professional Overview
Lorri Barrett is an experienced Patient Finance Manager with a proven track record of driving financial performance and process improvements within the healthcare industry. With expertise in patient accounts management, collections, and financial operations, she is adept at optimizing revenue cycle management and enhancing the patient financial experience.
Experience Summary
Current Role
As the Patient Finance Manager at Children's Hospital of The King's Daughters, Lorri oversees all aspects of patient financial services, including billing, collections, and customer service. She is responsible for implementing efficient workflows, optimizing revenue cycle processes, and ensuring compliance with relevant regulations. Under her leadership, the department has achieved significant reductions in days in accounts receivable and improved patient satisfaction scores.
Career Progression
Prior to her current role, Lorri served as a Patient Account Manager at Sentara Healthcare, where she successfully managed a team of patient account representatives and implemented strategies to improve collection rates and reduce denials. Earlier in her career, she was the Owner and Collections Manager of her own practice, where she honed her expertise in financial management and collections.
Academic Background
Lorri holds a Bachelor of Science degree in Business Administration from the University of North Carolina.
Areas of Expertise
- Revenue cycle management
- Patient accounts receivable and collections
- Financial operations and process optimization
- Customer service and patient experience enhancement
- Team leadership and staff development
Professional Impact
Lorri's contributions have had a tangible impact on the healthcare organizations she has served. At Children's Hospital of The King's Daughters, she has spearheaded initiatives that have resulted in a 15% reduction in days in accounts receivable and a 20% improvement in patient satisfaction scores. Her expertise in financial management and process improvement has helped to strengthen the hospital's financial performance and enhance the overall patient experience.
Conclusion
With her extensive experience in patient finance management and a proven track record of driving operational excellence, Lorri Barrett is a valuable asset to any healthcare organization. Her leadership, financial acumen, and commitment to patient-centered care make her well-positioned to continue making a meaningful impact in the industry.
