Lowana Bell

Professional Summary

Professional Overview
Lowana Bell is a seasoned Collections Manager with extensive experience in the automotive industry. She leverages her deep expertise in collections management, customer service, and process optimization to drive operational excellence and financial performance.

Experience Summary

Current Role
As the Collections Manager at Ginn Motor Company, Lowana is responsible for managing the company's accounts receivable processes, including credit assessments, collections strategy, and dispute resolution. In this role, she has consistently exceeded cash collection targets, reducing the company's past-due receivables by 25% over the past two years. Lowana's proactive approach to customer engagement and her ability to find win-win solutions have earned her the trust of both internal and external stakeholders.

Career Progression
Prior to her current role, Lowana held several positions within the finance and accounting departments at various automotive dealerships, where she developed a deep understanding of the industry's financial processes and customer dynamics. Her strong analytical skills, attention to detail, and problem-solving abilities have been instrumental in her career progression.

Academic Background
Lowana holds a Bachelor of Science in Accounting from the University of Georgia, where she graduated with honors. She is also a Certified Public Accountant (CPA), which further enhances her technical expertise and credibility in the field.

Areas of Expertise

• Collections management and credit risk assessment

• Customer service and client relationship management

• Financial reporting and data analysis

• Process improvement and operational optimization

• Team leadership and coordination

Professional Impact
During her tenure at Ginn Motor Company, Lowana has played a key role in implementing a new collections management system, which has improved the company's cash flow visibility and enabled more efficient collections processes. She has also spearheaded the development of a customer-centric collections strategy, resulting in a 15% increase in customer satisfaction scores within her department.

Conclusion
With her comprehensive industry knowledge, strong technical skills, and proven track record of success, Lowana Bell is a valuable asset to the Ginn Motor Company team. She is committed to driving continuous improvement and delivering exceptional results, positioning her for continued growth and leadership opportunities within the organization.