Professional Overview

Luca Tofanelli is a seasoned executive currently serving as the Head of Sales, Innovation & Customer Experience, leveraging his expertise in sales, innovation, and customer experience to drive business growth. His key expertise areas include sales strategy, innovation, and customer experience, with a focus on the recruitment and staffing industry.

Experience Summary

Current Role

Luca Tofanelli is currently the Head of Sales, Innovation & Customer Experience at LHH, a position he has held since January 2023. In this role, he is responsible for leading sales, innovation, and customer experience initiatives, driving business growth and improving customer satisfaction. As the Head of Sales, Innovation & Customer Experience, Luca has made significant contributions to the company, including the development and implementation of innovative sales strategies and customer experience programs.

Career Progression

Luca Tofanelli has a strong career progression, with notable previous roles including Head of Innovation & Candidate Experience at LHH and Badenoch + Clark, Executive Director at Badenoch + Clark, Director at Badenoch + Clark, Senior Manager divisione Sales&Marketing at Michael Page, Manager at Page Personnel, Senior Consultant at Page Personnel, Consultant at Page Personnel, and Responsabile commerciale at Gi Group. Throughout his career, Luca has demonstrated significant growth and achievements, including the development and implementation of innovative sales strategies and customer experience programs.

Areas of Expertise

Luca Tofanelli has a range of industry-specific skills, technical competencies, and leadership and management capabilities, including sales strategy, innovation, customer experience, leadership, and management. He is well-versed in the recruitment and staffing industry and has a strong understanding of the sales, innovation, and customer experience functions.

Professional Impact

Luca Tofanelli has made significant contributions to the companies he has worked for, including the development and implementation of innovative sales strategies and customer experience programs. He has also demonstrated a strong ability to drive business growth and improve customer satisfaction.

Conclusion

In conclusion, Luca Tofanelli is a highly experienced and accomplished executive with a strong background in sales, innovation, and customer experience. He is currently focused on driving business growth and improving customer satisfaction as the Head of Sales, Innovation & Customer Experience at LHH. With his range of industry-specific skills, technical competencies, and leadership and management capabilities, Luca is well-positioned to continue making significant contributions to the recruitment and staffing industry.