Luis Frometa

Supervisor, Financial Counselors

Professional Overview

Luis Frometa is an experienced financial professional with a strong background in healthcare administration. As the Supervisor of Financial Counselors at Parrish Medical Center, he oversees a team responsible for providing comprehensive financial guidance and support to patients and their families.

Experience Summary

Current Role

In his current role as Supervisor of Financial Counselors, Luis is responsible for leading a team of financial counselors in assisting patients with navigating the complexities of healthcare financing. He ensures that his team provides high-quality customer service, helps patients understand their insurance coverage and financial obligations, and connects them with relevant financial assistance programs. Luis plays a crucial role in enhancing the patient experience and ensuring the financial well-being of the hospital's clientele.

Career Progression

Prior to his current role, Luis held various positions within the healthcare industry, including Financial Analyst and Patient Account Representative. His diverse background has equipped him with a deep understanding of the financial challenges faced by patients and the importance of providing empathetic and effective support.

Academic Background

Luis holds a Bachelor's degree in Business Administration from the University of Central Florida, with a concentration in Finance. His education has provided him with a solid foundation in financial management principles and analytics, which he applies daily in his work.

Areas of Expertise

• Healthcare finance and revenue cycle management

• Patient financial counseling and customer service

• Team leadership and personnel management

• Financial analysis and reporting

• Collaboration with cross-functional teams

Professional Impact

Under Luis's leadership, the financial counseling team at Parrish Medical Center has consistently exceeded patient satisfaction targets and has been recognized for its exceptional support in navigating complex financial matters. Luis's commitment to continuous improvement and his ability to foster a positive team culture have contributed to the department's success and its positive impact on the overall patient experience.

Conclusion

With his extensive experience in healthcare finance, strong leadership skills, and dedication to providing exceptional patient support, Luis Frometa is a valuable asset to Parrish Medical Center. He is committed to ensuring the financial well-being of patients and their families, while also contributing to the overall success and growth of the organization.