Professional Summary
Professional Overview
Luke N. is an experienced Product Manager and IT Director with a strong background in the automotive industry. He specializes in driving digital transformation, implementing enterprise-level technology solutions, and leading cross-functional teams to deliver exceptional customer experiences.
Experience Summary
Current Role
As the Product Manager/IT Director at Schomp Automotive Group, Luke is responsible for managing the company's product roadmap, overseeing the implementation of new technologies, and ensuring the seamless integration of business systems. He plays a key role in optimizing operational efficiency, improving customer satisfaction, and maintaining the organization's competitive edge in the rapidly evolving automotive market.
Career Progression
Prior to his current role, Luke held senior positions at DealerTrack, where he spearheaded the successful implementation of Dealer Management Systems (DMS) for a wide range of automotive dealerships. As a Senior Project Manager, he led cross-functional teams, coordinated complex system integrations, and delivered customized solutions that streamlined dealer operations and enhanced the customer experience.
Earlier in his career, Luke gained valuable hands-on experience as a Sales/F&I Manager at Courtesy Ford, where he honed his skills in sales, finance, and customer relationship management.
Academic Background
Luke holds a Bachelor's degree in Business Administration from the University of Utah, with a focus on Information Systems and Technology. His academic achievements and specialized knowledge have been instrumental in driving his professional growth and success.
Areas of Expertise
- Automotive industry expertise
- Product management and road mapping
- Enterprise-level technology implementation
- Cross-functional team leadership
- Dealer Management System (DMS) integration
- Sales and finance process optimization
- Customer experience enhancement
Professional Impact
Throughout his career, Luke has played a pivotal role in driving digital transformation within the automotive industry. His contributions have resulted in improved operational efficiency, enhanced customer satisfaction, and increased profitability for the organizations he has served.
Conclusion
With his extensive experience, strong technical expertise, and proven leadership skills, Luke is well-positioned to continue making a significant impact in the automotive industry. He is dedicated to leveraging the latest technologies and best practices to help organizations navigate the evolving market landscape and deliver exceptional customer experiences.
