Lynette McKenney
Professional Summary
Professional Overview
Lynette McKenney is an experienced sales operations professional with a proven track record of driving process improvements and enhancing operational efficiency. As the Manager 1, Sales Systems Sales Operations at Ricoh USA, Inc., she leverages her expertise in sales systems, customer service, and project management to support the company's sales operations initiatives.
Experience Summary
Current Role
In her current role as Manager 1, Sales Systems Sales Operations at Ricoh USA, Inc., Lynette is responsible for managing the implementation and optimization of the organization's sales systems. She oversees the development and deployment of tools and technologies that enhance sales team productivity, customer experience, and data-driven decision-making. Lynette's leadership has contributed to streamlined workflows, improved data accuracy, and increased sales team adoption of key systems.
Career Progression
Prior to her current position, Lynette held various leadership roles at Ricoh USA, Inc. and IKON Office Solutions, where she steadily advanced her career. As a Program Manager at Ricoh, she successfully delivered complex projects and initiatives that drove operational excellence. Earlier in her career, she served as a Field Support/Order Process Manager, managing customer service and order fulfillment processes. Lynette's diverse experience in sales operations, customer service, and project management has equipped her with a well-rounded skillset.
Academic Background
Lynette holds a Bachelor's degree, though the specific field of study is not provided in the background information.
Areas of Expertise
- Sales systems implementation and optimization
- Sales operations process improvement
- Customer service and order management
- Project management and change management
- Data analysis and reporting
Professional Impact
Throughout her career, Lynette has demonstrated a commitment to driving operational efficiency and enhancing the customer experience. Her leadership and strategic contributions have resulted in streamlined workflows, improved data accuracy, and increased sales team productivity. Lynette's ability to effectively manage complex projects and implement customer-centric solutions has made her a valuable asset to the organizations she has served.
Conclusion
With over 25 years of experience in the industry, Lynette McKenney has established herself as a highly skilled sales operations professional. In her current role at Ricoh USA, Inc., she continues to drive innovation and operational excellence, leveraging her expertise to support the company's sales initiatives and contribute to its overall success.
