Professional Summary
Professional Overview
Maarten Pieters is an experienced Customer & Growth Manager and Technology Transformation expert with a strong track record of driving innovation and business growth. He has a diverse background spanning roles in customer experience management, co-creation, and technology consulting, with a focus on the technology and manufacturing industries.
Experience Summary
Current Role
Maarten currently serves as the Customer & Growth Manager | Technology Transformation at VIEWAR, where he is responsible for leading customer engagement and growth strategies to support the company's technology transformation initiatives. In this role, he leverages his expertise in co-creation, people insights, and technology implementation to help clients optimize their digital solutions and enhance the overall customer experience.
Career Progression
Prior to joining VIEWAR, Maarten held several senior-level positions, including Customer & Growth Manager | Technology Transformation at EY, Sr. Director of Customer Experience Management at Zumtobel Group, and Head of Co-creation & People Insight at Signify. Throughout his career, he has demonstrated a strong ability to drive innovation, optimize customer-centric processes, and deliver measurable business impact.
Academic Background
Maarten holds a bachelor's degree in Business Administration from the University of Vienna, with a specialization in Marketing and Innovation Management. He has also completed various professional development programs and industry certifications to stay at the forefront of emerging trends and best practices.
Areas of Expertise
- Customer experience management and optimization
- Co-creation and design thinking methodologies
- Technology transformation and digital solution implementation
- Innovation and business growth strategy
- Data-driven insights and people-centric problem-solving
- Cross-functional team leadership and stakeholder management
Professional Impact
Maarten has a proven track record of driving impactful initiatives and delivering measurable results for his clients. He has successfully led multiple technology transformation projects, implementing digital solutions that have enhanced customer engagement and streamlined internal operations. As a recognized industry thought leader, Maarten has also contributed to various publications and industry events, sharing his insights on the intersection of technology, customer experience, and innovation.
Conclusion
With his extensive experience, strong technical expertise, and proven ability to drive business growth, Maarten Pieters is a valuable asset to any organization looking to leverage technology and innovation to enhance the customer experience and drive sustainable success.