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Madhura Dasgupta

Professional Summary



Professional Overview



Madhura Dasgupta is an accomplished Training Manager with a proven track record of driving organizational learning and development initiatives. With a strong background in talent acquisition and customer success, she brings a unique perspective to her current role at Gartner. Madhura's expertise spans various aspects of human resources, including workforce planning, talent management, and training program design and implementation.

Experience Summary



Current Role



As the Training Manager at Gartner, Madhura is responsible for designing and delivering comprehensive training programs that enhance the knowledge and skills of the organization's workforce. She collaborates closely with cross-functional teams to identify learning needs, develop tailored training solutions, and measure the impact of these initiatives on employee performance and organizational goals. Through her strategic approach and effective facilitation, Madhura has successfully implemented training programs that have resulted in improved employee engagement, productivity, and overall business outcomes.

Career Progression



Prior to her current role, Madhura held various positions within the talent acquisition and customer success domains. As a Talent Acquisition Partner at Gartner, she played a key role in identifying and attracting top-tier talent, streamlining recruitment processes, and ensuring the alignment of new hires with the organization's culture and business objectives. Her experience as a Talent Acquisition Specialist at GreyOrange and American Express, as well as a Senior Recruiter at Allegis Group, has equipped her with a deep understanding of talent management strategies and best practices.

Madhura's background also includes a stint as a Customer Success Manager at iimjobs.com, where she leveraged her strong communication and problem-solving skills to enhance customer satisfaction and drive business growth.

Academic Background



Madhura holds a Bachelor's degree in Human Resources Management from the University of Delhi, where she graduated with distinction. Her academic achievements and specialized training in HR have provided her with a solid foundation for her professional journey.

Areas of Expertise



  • Instructional design and training program development

  • Learning needs analysis and assessment

  • Employee training and development

  • Talent acquisition and onboarding

  • Workforce planning and talent management

  • Stakeholder management and cross-functional collaboration

  • Performance measurement and program evaluation


Professional Impact



Throughout her career, Madhura has consistently demonstrated her ability to drive positive change and make a meaningful impact on the organizations she has served. As a Training Manager at Gartner, she has spearheaded the implementation of a comprehensive training program that has resulted in a 25% increase in employee proficiency and a 15% improvement in customer satisfaction ratings.

Conclusion



Madhura Dasgupta is a versatile HR professional with a strong focus on training and development. Her diverse experience, coupled with her strategic mindset and passion for learning, makes her a valuable asset to the organizations she serves. Madhura is committed to continuously expanding her knowledge and leveraging her expertise to foster a culture of continuous learning and growth within Gartner.