MW

Madison Whitus

Professional Summary



Professional Overview


Madison Whitus is a seasoned EDI Specialist and Director with a diverse background spanning administrative support, team leadership, and technical expertise. With a strong focus on the cosmetics and luxury retail industries, she brings a unique blend of operational excellence and digital integration capabilities to her roles.

Experience Summary



Current Roles


EDI Specialist/Director, Diamond COSMETICS (2015 - Present)
  • Oversees the implementation and optimization of Electronic Data Interchange (EDI) systems to streamline order processing, inventory management, and supply chain integration for a leading cosmetics brand.

  • Serves as a technical liaison between the IT department and cross-functional teams, ensuring seamless data exchange and compliance with industry standards.

  • Spearheads the development and deployment of custom EDI solutions, driving process improvements and increasing operational efficiency.


Team Lead, ARIANA GRANDE FRAGRANCE (2015 - Present)
  • Provides strategic guidance and hands-on leadership to a team of administrative professionals supporting the logistics and order fulfillment for a high-profile celebrity fragrance line.

  • Implements best-in-class administrative practices and workflow enhancements to enhance customer service and reduce turnaround times.

  • Collaborates closely with product development and marketing teams to ensure smooth execution of promotional campaigns and new product launches.


Career Progression


Prior to her current roles, Madison held administrative assistant positions at several renowned cosmetics and luxury brands, including DDF SKIN CARE, Porsche Design, and LUXE Brands. In these roles, she honed her skills in data management, customer service, and cross-functional coordination, laying the foundation for her transition into more technical and leadership-oriented positions.

Academic Background


Madison holds a Bachelor of Science degree in Business Administration from the University of Florida, with a concentration in Operations Management. She has also completed various industry-specific training programs and certifications in EDI implementation and supply chain optimization.

Areas of Expertise


  • Electronic Data Interchange (EDI) system implementation and administration

  • Supply chain integration and process optimization

  • Administrative support and team leadership

  • Cosmetics and luxury retail industry knowledge

  • Data analysis and reporting

  • Customer service and client relationship management


Professional Impact


  • Spearheaded the integration of a new EDI platform at Diamond COSMETICS, resulting in a 25% reduction in order processing times and a 15% increase in supply chain efficiency.

  • Developed and implemented a comprehensive training program for the ARIANA GRANDE FRAGRANCE administrative team, leading to a 20% improvement in first-call resolution and a 30% decrease in customer complaints.

  • Recognized as a subject matter expert in EDI and supply chain optimization, frequently invited to speak at industry conferences and workshops.


Conclusion


With a proven track record of excellence in both technical and operational roles, Madison Whitus is poised to continue making a significant impact within the cosmetics and luxury retail industries. Her versatile skillset, industry expertise, and collaborative leadership approach make her a valuable asset to any organization seeking to optimize its supply chain, enhance customer service, and drive digital transformation.