Maggie Escobar
Director of Patient Financial Services
Professional Overview
Maggie Escobar is an accomplished healthcare revenue cycle management professional with over 15 years of experience driving financial performance and operational excellence. As the Director of Patient Financial Services at Nicklaus Children's Health System, she leverages her expertise in billing, collections, and patient financial counseling to optimize revenue and enhance the patient experience.
Experience Summary
Current Role
In her role as Director of Patient Financial Services, Maggie oversees all aspects of the revenue cycle, including patient registration, insurance verification, claims management, and collections. She has implemented innovative strategies that have resulted in a 12% increase in clean claims submission and a 15% reduction in accounts receivable days. Maggie's strong leadership and collaborative approach have been instrumental in fostering a culture of continuous improvement within the patient financial services team.
Career Progression
Prior to her current position, Maggie served as the Manager of Physician Billing Revenue Cycle at Nicklaus Children's Health System, where she spearheaded the implementation of a new billing system that improved efficiency and reduced processing times by 30%. Before that, she was the Billing and Collections Manager at the University of Miami, where she successfully led a team of 25 professionals and oversaw the collection of over $50 million in annual revenue.
Academic Background
Maggie holds a Bachelor of Science in Accounting from the University of Florida and is a Certified Healthcare Financial Professional (CHFP). She is also an active member of the Healthcare Financial Management Association (HFMA) and the American Association of Healthcare Administrative Management (AAHAM).
Areas of Expertise
- Revenue cycle management
- Patient financial counseling
- Billing and collections optimization
- Healthcare compliance and regulatory adherence
- Team leadership and process improvement
Professional Impact
Maggie's exceptional performance and innovative approach have earned her recognition within the healthcare industry. She has been invited to speak at several HFMA and AAHAM conferences, sharing her insights on best practices in revenue cycle management and improving the patient financial experience. Maggie's dedication to continuous learning and her ability to drive measurable results make her a valuable asset to the Nicklaus Children's Health System.
Conclusion
With her extensive experience, strong leadership skills, and proven track record of success, Maggie Escobar is a strategic and influential healthcare revenue cycle professional. Her commitment to improving financial performance and enhancing patient satisfaction positions her as a valuable asset in the dynamic healthcare landscape.