Mamta Thakkar
Patient Financial Services Representative
Jersey City, New Jersey, United States
Professional Overview
Mamta Thakkar is a seasoned Patient Financial Services Representative with a diverse background in the healthcare industry. She leverages her expertise in patient financial services to provide exceptional support to patients and ensure accurate billing and reimbursement processes.
Experience Summary
Current Role
Mamta currently serves as a Patient Financial Services Representative at Optum and SSM Health, where she is responsible for:
- Handling patient inquiries and concerns related to billing, insurance, and financial assistance
- Reviewing and processing patient accounts to ensure accurate and timely billing
- Collaborating with insurance providers to secure appropriate reimbursements
- Assisting patients in navigating the complexities of the healthcare system and identifying financial resources
Career Progression
Prior to her current roles, Mamta gained valuable experience as an Ophthalmic Assistant/Receptionist at Eye Associates Ltd. from 2000 to 2011. In this position, she managed front-office operations, including patient scheduling, records management, and insurance coordination. Additionally, Mamta worked as a Henna Artist at Henna Designs from 1992 to 2010, where she honed her customer service skills and demonstrated her ability to work effectively in a diverse, client-facing environment.
Academic Background
Mamta has not provided information about her educational background.
Areas of Expertise
- Patient financial services
- Insurance claim processing and reimbursement
- Healthcare billing and coding
- Customer service and client relations
- Problem-solving and attention to detail
Professional Impact
Through her dedicated service, Mamta has consistently demonstrated her ability to improve the patient experience and ensure the financial viability of healthcare organizations. Her strong communication skills, attention to detail, and collaborative approach have contributed to her success in resolving complex patient financial matters and maintaining positive relationships with insurance providers.
Conclusion
With her extensive experience in patient financial services and a proven track record of delivering exceptional results, Mamta Thakkar is a valuable asset to any healthcare organization. Her commitment to providing high-quality support and her adaptability to the evolving healthcare landscape make her well-positioned to continue making a positive impact in her field.
