Mandeep Bhatia
SVP, Global Digital Product & Omnichannel Innovation at Tapestry
Professional Overview
Mandeep Bhatia is an accomplished digital and e-commerce executive with over 15 years of experience driving innovation and transformative change within leading retail and consumer brands. As the SVP of Global Digital Product & Omnichannel Innovation at Tapestry, he oversees the strategic development and implementation of cutting-edge digital experiences and seamless omnichannel capabilities that enhance customer engagement and brand loyalty across the company's portfolio.
Experience Summary
Current Role
In his role as SVP of Global Digital Product & Omnichannel Innovation at Tapestry, Mandeep is responsible for defining and executing the company's digital transformation roadmap. He leads a team of cross-functional experts to conceptualize, design, and deliver innovative digital products, services, and experiences that drive growth and differentiation for the Coach, Kate Spade, and Stuart Weitzman brands. Under his leadership, Tapestry has achieved significant e-commerce and digital milestones, including a 40% increase in online sales and a 25% improvement in customer satisfaction scores.
Career Progression
Prior to joining Tapestry, Mandeep held various digital leadership roles, including Vice President of E-commerce Product Management at Bed Bath & Beyond and Director of Program Management for E-commerce at Sapient. In these positions, he spearheaded the development and enhancement of omnichannel solutions, mobile applications, and customer-centric digital platforms that delivered measurable business impact. Earlier in his career, Mandeep gained valuable technical expertise as a Software Engineer at VSG and B-there.
Academic Background
Mandeep holds a Bachelor of Technology degree in Computer Science and Engineering from the Indian Institute of Technology, Kharagpur, one of the premier technical institutions in India. During his studies, he was recognized for his academic excellence and leadership skills, earning several awards and distinctions.
Areas of Expertise
- Digital product strategy and roadmap development
- Omnichannel customer experience design and optimization
- E-commerce platform management and enhancement
- Agile software development and project management
- Retail technology innovation and digital transformation
- Cross-functional team leadership and collaboration
Professional Impact
Mandeep's strategic vision and technical acumen have made him a driving force behind Tapestry's digital transformation and a recognized leader in the retail industry. His work has been instrumental in driving significant improvements in online sales, customer engagement, and operational efficiency, positioning the company as a digital trailblazer in the luxury and lifestyle sectors.
Conclusion
With his deep expertise in digital product innovation, omnichannel strategy, and customer-centric technology solutions, Mandeep Bhatia is well-poised to continue advancing Tapestry's digital capabilities and solidifying the company's position as a pioneer in the evolving retail landscape.
