Professional Summary

Professional Overview

Manish Jagasia is an accomplished IT service delivery executive with a proven track record of driving operational excellence and optimizing technology-enabled business solutions. As the Vice President of IT Service Delivery at Unison Consulting, he leverages his extensive expertise in resource management, talent acquisition, and IT service delivery to enhance organizational efficiency and deliver exceptional client experiences.

Experience Summary

Current Role

In his current role as Vice President of IT Service Delivery at Unison Consulting, Manish is responsible for overseeing the delivery of comprehensive IT services and solutions to the firm's diverse client base. He leads a team of skilled professionals, ensuring the timely and cost-effective implementation of IT projects while maintaining the highest standards of quality and customer satisfaction. Manish's strategic vision and operational leadership have been instrumental in optimizing Unison's IT service delivery processes, resulting in increased client retention and enhanced revenue growth.

Career Progression

Prior to his current position, Manish held various leadership roles at R Systems, where he progressively took on greater responsibilities in talent acquisition, resource management, and senior-level recruitment. As the Senior Manager of Talent Acquisition, he successfully built and managed a high-performing team that attracted and retained top-tier IT professionals, contributing to the company's growth and competitive advantage. Manish's prior experience also includes roles at Zenith Infotech, U3 Infotech, and Kyra Solutions Inc., where he honed his expertise in recruitment, team management, and client engagement.

Academic Background

Manish holds a Bachelor's degree in Computer Applications from Gujarat University, where he demonstrated academic excellence and a strong foundation in information technology.

Areas of Expertise

• IT Service Delivery and Operations Management

• Resource Optimization and Workforce Planning

• Talent Acquisition and Human Capital Management

• Client Relationship Management and Customer Service

• Strategic Planning and Change Management

• Process Improvement and Operational Efficiency

Professional Impact

Throughout his career, Manish has consistently delivered measurable results and made significant contributions to the organizations he has served. In his previous role at R Systems, he implemented innovative recruitment strategies that reduced talent acquisition costs by 25% and improved employee retention by 15%. His leadership in resource management enabled the company to better align its workforce with client demands, resulting in improved project delivery and increased profitability.

Conclusion

With his extensive experience, strategic acumen, and a deep understanding of the IT services industry, Manish Jagasia is poised to drive continued success and operational excellence at Unison Consulting. His commitment to transforming technology-driven business solutions and fostering a culture of continuous improvement positions him as a valuable asset to the organization and its clients.