Manya Garg, Senior Data Analyst, Customer Experience
Professional Overview
Manya Garg is a seasoned data analytics professional with a strong track record of driving impactful insights and strategic decision-making for leading organizations in the retail and financial services industries. As a Senior Data Analyst in the Customer Experience team at The Home Depot, she leverages her expertise in data analysis, data science, and project management to optimize customer-centric initiatives and enhance overall business performance.
Experience Summary
Current Role
As a Senior Data Analyst at The Home Depot, Manya is responsible for analyzing customer data, identifying trends and patterns, and translating insights into actionable recommendations. She collaborates cross-functionally with various teams, including marketing, operations, and product development, to develop data-driven strategies that elevate the customer experience and drive business growth. Manya's contributions have been instrumental in optimizing customer retention, improving product recommendations, and enhancing overall customer satisfaction.
Career Progression
Prior to her current role, Manya held positions as a Senior Logistics Analyst at The Home Depot, where she optimized supply chain operations, and as a Data Scientist at Nationwide, where she developed predictive models to enhance risk management. Her earlier experiences also include research and administrative roles at Georgia State University, where she honed her analytical and communication skills. Manya's diverse background and progressive career trajectory have equipped her with a well-rounded understanding of data-driven decision-making and its impact on business success.
Academic Background
Manya holds a Bachelor's degree in Business Administration from Georgia State University, where she graduated with honors and actively engaged in research and leadership initiatives. Her academic specialization in data analysis and business intelligence has provided a strong foundation for her professional journey in the field of data analytics.
Areas of Expertise
- Data analysis and visualization
- Machine learning and predictive modeling
- Customer behavior and experience optimization
- Project management and cross-functional collaboration
- Strategic decision-making and business impact
Professional Impact
Throughout her career, Manya has demonstrated a strong ability to transform complex data into meaningful insights that drive measurable improvements. At The Home Depot, she has led initiatives that have resulted in a 15% increase in customer retention and a 12% improvement in product recommendation accuracy. Manya's exceptional analytical skills, coupled with her business acumen and collaborative approach, have positioned her as a trusted advisor and a valued member of the leadership team.
Conclusion
Manya Garg's extensive experience, diverse expertise, and proven track record of driving impactful outcomes make her a highly sought-after data analytics professional. As she continues to excel in her current role at The Home Depot, she is poised to further solidify her position as a strategic thinker and data-driven problem-solver, contributing to the ongoing success and growth of the organization.
