Marc Gerhart
Dealer Relations Manager
Professional Overview
Marc Gerhart is an experienced Dealer Relations Manager at TD Auto Finance, bringing over 30 years of expertise in the automotive finance industry. He specializes in fostering strong partnerships with auto dealers, driving customer satisfaction and revenue growth.
Experience Summary
Current Role
As the Dealer Relations Manager at TD Auto Finance since 1988, Marc is responsible for managing relationships with a portfolio of 150+ authorized auto dealers. He works closely with dealership leadership to understand their needs, provide tailored financing solutions, and ensure a seamless customer experience. Under his leadership, Marc has consistently exceeded annual sales targets, with a 15% year-over-year increase in dealer-originated loan volume.
Career Progression
Throughout his distinguished career, Marc has demonstrated a proven track record of success in the automotive finance industry. He started as a Loan Officer at a regional bank in 1985 before joining TD Auto Finance in 1988 as a Dealer Relations Specialist. His strong performance and customer-centric approach quickly led to his promotion to Dealer Relations Manager, where he has continued to drive business growth and strengthen dealer partnerships.
Academic Background
Marc holds a Bachelor of Business Administration degree from the University of Massachusetts, Amherst, with a focus on Finance and Marketing. He has also completed several industry-specific training programs, including the National Automotive Finance Association's Certified Automotive Finance Executive (CAFE) certification.
Areas of Expertise
- Automotive finance and lending
- Dealer relationship management
- Business development and sales strategy
- Customer service and client satisfaction
- Financial analysis and risk management
Professional Impact
Throughout his career, Marc has been recognized for his exceptional customer service and his ability to build lasting relationships with auto dealers. He has been instrumental in expanding TD Auto Finance's dealer network in the Northeast region, contributing to the company's overall growth and market share. Marc's deep industry knowledge and collaborative approach have made him a trusted advisor to his dealer partners, resulting in numerous awards and commendations, including the prestigious TD Auto Finance Dealer of the Year award in 2018.
Conclusion
With over three decades of experience in the automotive finance industry, Marc Gerhart has established himself as a respected and influential leader. His unwavering commitment to customer satisfaction, combined with his strategic acumen and strong dealer relationships, have positioned him as a valuable asset to TD Auto Finance. Marc's expertise and proven track record make him well-equipped to continue driving success and growth within the organization.
