Marc Heimes

Chief Operating Officer - COO

Professional Overview
Marc Heimes is an accomplished senior executive with extensive experience in driving operational excellence and strategic transformations. As the Chief Operating Officer (COO) at HC&S, he is responsible for overseeing the company's day-to-day operations, optimizing processes, and ensuring the efficient delivery of high-quality products and services to its global client base.

Experience Summary

Current Role
As the COO of HC&S, Marc is responsible for leading the company's operational strategy, implementing best-in-class processes, and driving continuous improvement initiatives. He works closely with the executive team to identify and capitalize on growth opportunities, enhance operational efficiency, and maintain a strong focus on customer satisfaction. Under his leadership, the organization has achieved significant improvements in key performance metrics, including a 15% increase in operational productivity and a 20% reduction in supply chain costs.

Career Progression
Prior to his current role, Marc held senior leadership positions at Negotiation Advisory Group, Hitachi Consulting (formerly Celerant Consulting), BearingPoint, and KPMG Deutschland. Throughout his career, he has demonstrated a strong track record of driving organizational transformation, leading complex projects, and delivering measurable business results. As an Associate Partner at Negotiation Advisory Group, he spearheaded the development and implementation of innovative negotiation strategies that enabled clients to achieve significant cost savings. Earlier in his career, he held roles in business development, project management, and sales control at KPMG Deutschland and The Kraft Heinz Company.

Academic Background
Marc holds a Bachelor's degree in Business Administration from the University of Mannheim, where he graduated cum laude. He has also completed various executive education programs, including a strategic leadership course at Harvard Business School.

Areas of Expertise

• Operational excellence and process optimization

• Strategic planning and organizational transformation

• Supply chain management and logistics optimization

• Data-driven decision making and performance management

• Change management and cross-functional collaboration

Professional Impact
Throughout his career, Marc has demonstrated a strong commitment to driving sustainable business growth and operational excellence. He has led numerous high-impact initiatives, including the implementation of a cloud-based enterprise resource planning (ERP) system that resulted in a 25% reduction in IT infrastructure costs, and the development of a data-driven decision-making framework that enabled the organization to make more informed strategic decisions.

Conclusion
With his extensive experience, proven leadership skills, and deep industry expertise, Marc Heimes is well-positioned to continue driving operational excellence and strategic transformation at HC&S. His commitment to continuous improvement, data-driven decision making, and cross-functional collaboration make him a valuable asset to the organization as it navigates the evolving business landscape.