Professional Summary
Professional Overview
Marc Santander Agusi is an experienced sales and customer success leader, currently serving as the Head of Sales Department at Novicap in Barcelona, Catalonia, Spain. With extensive expertise in the financial services industry, he specializes in driving sales, enhancing customer relationships, and delivering innovative solutions to clients.
Experience Summary
Current Role
As the Head of Sales Department at Novicap, Marc is responsible for leading the sales team and spearheading the company's growth strategies. He oversees the development and implementation of sales initiatives, fosters strong partnerships with clients, and ensures the delivery of exceptional customer experiences. Under his leadership, the sales department has consistently exceeded revenue targets and achieved significant market expansion.
Career Progression
Prior to his current role, Marc held various leadership positions at Novicap, including Head of Credit Sales and Customer Success and Head of Customer Success. In these roles, he was instrumental in developing the company's customer-centric approach, driving client satisfaction, and optimizing sales processes. Additionally, he has held executive roles at Expertus Group and TARGOBANK, where he honed his expertise in corporate banking, customer relationship management, and financial advisory.
Academic Background
Marc holds a Bachelor's degree in Business Administration from the University of Barcelona, where he graduated with distinction. His academic achievements and specialized coursework have equipped him with a strong foundation in finance, strategic planning, and organizational management.
Areas of Expertise
- Sales strategy and execution
- Customer relationship management
- Client onboarding and retention
- Credit and risk assessment
- Financial advisory and solutions
- Team leadership and performance management
- Data-driven decision making
Professional Impact
During his tenure at Novicap, Marc has led transformative initiatives that have significantly enhanced the company's sales performance and customer satisfaction. He has spearheaded the implementation of a data-driven sales approach, which has enabled the team to better understand client needs and deliver tailored solutions. Additionally, he has played a pivotal role in expanding the company's client base and diversifying its product offerings, contributing to its sustained growth and industry recognition.
Conclusion
With his extensive experience, strategic mindset, and unwavering commitment to client success, Marc Santander Agusi is a valuable asset to the Novicap team. As the Head of Sales Department, he continues to drive innovation, foster strong partnerships, and deliver exceptional results, positioning the company for continued growth and success within the dynamic financial services landscape.
