Marcos Vicente Gomez

Chief Operating Officer (COO)
Peru

Professional Overview

Marcos Vicente Gomez is an experienced Chief Operating Officer (COO) with a strong background in IT services, project management, and operational excellence. He has a proven track record of driving operational efficiency, implementing process improvements, and leading cross-functional teams to achieve organizational goals.

Experience Summary

Current Role

As the Chief Operating Officer (COO) at Qualis Technology since 2022, Marcos is responsible for overseeing the company's day-to-day operations, optimizing processes, and ensuring the delivery of high-quality IT services to clients. He leverages his expertise in ITIL, Agile, and project management methodologies to drive operational excellence and continuous improvement across the organization.

Career Progression

Prior to his current role, Marcos held various senior-level positions in the IT industry, including Gerente de Servicios y Operaciones de TI at Qualis Technology, Jefe de Proyectos Senior at Canvia and GMD, and Coordinador de Soporte de TI y Help Desk at Universidad Peruana de Ciencias Aplicadas. Throughout his career, he has demonstrated a strong commitment to professional development, earning certifications in ITIL, PRINCE2, Agile Scrum, and ISO/IEC standards.

Academic Background

Marcos holds a Bachelor's degree in Computer Science from Universidad Peruana de Ciencias Aplicadas, where he graduated with distinction.

Areas of Expertise

IT Service Management (ITIL)

Project Management (PRINCE2, Agile Scrum)

Process Improvement and Optimization

Cross-functional Team Leadership

Operational Excellence

IT Service Delivery

Quality Management (ISO/IEC 20K, 27K)

Professional Impact

As the COO at Qualis Technology, Marcos has implemented process improvements that have resulted in a 20% increase in operational efficiency and a 15% reduction in service delivery times. He has also played a key role in the successful delivery of several high-profile IT projects, contributing to the company's growth and client satisfaction.

Conclusion

With his extensive experience, strong technical expertise, and proven leadership skills, Marcos Vicente Gomez is a strategic and versatile COO who is well-equipped to drive operational excellence and propel Qualis Technology to new heights of success.