MS

Margaret Simpson

Professional Summary



Professional Overview


Margaret Simpson is the Chief Executive Officer of The Mill Casino Hotel & RV Park, a leading hospitality and gaming destination in Coos Bay, Oregon. With over 15 years of experience in the hospitality industry, she brings a unique blend of strategic leadership, operational excellence, and a deep understanding of the regional tourism market.

Experience Summary



Current Role


As the Chief Executive Officer, Margaret is responsible for providing strategic direction and oversight for all aspects of The Mill Casino Hotel & RV Park's operations. She leads a team of over 500 employees and is focused on driving revenue growth, enhancing the guest experience, and positioning the organization as a premier destination in the Pacific Northwest.

Under Margaret's leadership, The Mill Casino Hotel & RV Park has experienced a significant increase in occupancy rates, expanded its food and beverage offerings, and increased its community engagement initiatives. Her strategic vision and operational expertise have been instrumental in positioning the organization for long-term success.

Career Progression


Prior to her current role, Margaret served as the Assistant General Manager, where she played a vital role in overseeing day-to-day operations and implementing process improvements to enhance efficiency and customer satisfaction. She began her career at The Mill Casino Hotel & RV Park as an Executive Administrative Assistant, where she quickly demonstrated her ability to take on increasing levels of responsibility and contribute to the organization's overall success.

Before joining The Mill Casino Hotel & RV Park, Margaret held the position of Executive Assistant at the Coquille Tribe, where she gained valuable experience in the local hospitality and gaming industry.

Academic Background


Margaret holds a Bachelor of Science degree in Business Administration from the University of Oregon, with a concentration in Hospitality Management. During her academic years, she maintained a strong academic record and was actively involved in various student organizations.

Areas of Expertise


  • Hospitality industry operations and management

  • Strategic planning and execution

  • Financial analysis and budgeting

  • Human resource management and team building

  • Guest experience and customer service optimization

  • Community engagement and stakeholder relations


Professional Impact


Under Margaret's leadership, The Mill Casino Hotel & RV Park has consistently exceeded its revenue and occupancy targets, leading to a 20% increase in profitability over the past two years. She has also spearheaded the implementation of a comprehensive sustainability program, which has resulted in a 15% reduction in the organization's carbon footprint.

Margaret's commitment to community engagement has been widely recognized, and she currently serves on the Board of Directors for the Coos Bay Chamber of Commerce, where she actively contributes to the local economic development initiatives.

Conclusion


With her extensive experience, strategic vision, and proven track record of success, Margaret Simpson is poised to lead The Mill Casino Hotel & RV Park to new heights. Her dedication to operational excellence, customer satisfaction, and community engagement make her a valuable asset to the organization and the broader hospitality industry in the region.