Maria Kleis

Technical Account Manager

Professional Overview
Maria Kleis is a seasoned Technical Account Manager with a strong background in master data management, finance operations, and enterprise software solutions. She specializes in building collaborative partnerships with clients to optimize technical systems and drive process improvements.

Experience Summary

Current Role
As a Technical Account Manager at Playtech, Maria is responsible for serving as the primary technical liaison between the organization and its key customers. She works closely with clients to understand their unique requirements, analyze system performance, and implement tailored solutions that enhance user experience and operational efficiency. Through proactive communication and a solutions-oriented approach, Maria ensures seamless platform integration and maximum value delivery for Playtech's clients.

Career Progression
Prior to her current role, Maria held various finance and master data-focused positions at Finnair, where she distinguished herself as a subject matter expert. As a Master Data Expert, she led cross-functional initiatives to streamline data management processes, improve data quality, and enable data-driven decision-making. Her earlier experience as an Accounts Payable Specialist at ABB further strengthened her financial acumen and attention to detail.

Academic Background
Maria holds a Bachelor's degree in Business Administration from the University of Tartu, where she specialized in Accounting and Finance. During her studies, she demonstrated academic excellence and actively engaged in extracurricular activities, further developing her leadership and problem-solving skills.

Areas of Expertise

• Technical account management

• Master data management

• Finance operations and process optimization

• Enterprise software implementation and support

• Cross-functional collaboration and stakeholder management

• Data analysis and reporting

Professional Impact
In her previous role as a Master Data Expert at Finnair, Maria spearheaded a company-wide data governance project that resulted in a 25% reduction in data inconsistencies and a 20% improvement in data processing efficiency. Her contributions were recognized through a departmental award for outstanding performance.

Conclusion
With her diverse background in master data, finance, and technical account management, Maria Kleis is a versatile professional who excels at bridging the gap between business requirements and technical solutions. In her current role at Playtech, she is poised to drive continuous improvement and enhance the overall customer experience through her strategic partnership approach and deep industry expertise.