Professional Overview

Marie-Therese Braendle is a seasoned CX & OPS Manager based in Amsterdam, North Holland, Netherlands, with a strong background in customer experience and operations management. Her key expertise areas include customer experience management, operations, and team leadership, with a focus on the e-commerce industry.

Experience Summary

Current Role

Marie-Therese currently holds the position of CX & OPS Manager at Lovevery, a role she has held since November 2024. Prior to this, she served as Customer Experience Manager and Customer Experience Associate at Lovevery, demonstrating her career progression within the company. Her key responsibilities include managing customer experience and operations, leading teams, and driving business growth.

Career Progression

Marie-Therese's career trajectory showcases her growth from a Customer Experience Specialist at Catawiki to her current role as CX & OPS Manager at Lovevery. Notable previous roles include Content Creation at vanPlestik, Social Media Manager at Bored Badger LLC, and Personal Assistant at Bored Badger LLC. Her career progression highlights her ability to adapt to new roles and industries.

Areas of Expertise

Marie-Therese's areas of expertise include:
Industry-specific skills: customer experience management, operations management, and team leadership in the e-commerce industry
Technical competencies: proficiency in tools and software used in customer experience and operations management
* Leadership and management capabilities: proven ability to lead teams and drive business growth

Professional Impact

Although specific projects, initiatives, and measurable achievements are not available, Marie-Therese's career progression and current role demonstrate her ability to make a positive impact in the industry.

Conclusion

Marie-Therese Braendle's professional trajectory showcases her growth as a CX & OPS Manager, with a strong focus on customer experience and operations management. Her current role at Lovevery highlights her expertise in leading teams and driving business growth. With her industry-specific skills, technical competencies, and leadership capabilities, Marie-Therese is well-positioned to continue making a positive impact in the e-commerce industry.