Marissa Whitten

Program Management Intern

Professional Overview

Marissa Whitten is a driven and versatile professional with diverse experience in program management, administrative support, and customer service roles. She is currently pursuing her passion for program management as an Intern at NSK, where she leverages her strong organizational and problem-solving skills to contribute to the success of ongoing initiatives.

Experience Summary

Current Roles

Program Management Intern, NSK (2024-05-01 to Present)

• Supports the program management team in coordinating cross-functional projects and initiatives

• Assists with data analysis, reporting, and process improvement to enhance operational efficiency

• Participates in stakeholder meetings and collaborates with team members to identify and address challenges

Office Support Assistant, University of Michigan School of Nursing (2023-01-01 to Present)

• Provides administrative support to the nursing school, including scheduling, data entry, and document management

• Contributes to the efficient operation of the office by handling a variety of tasks and responding to inquiries

Server, Pentwater Yacht Club (2022-07-01 to Present)

• Ensures exceptional customer service by attentively addressing the needs of club members and guests

• Maintains a thorough understanding of the menu and beverages to provide informed recommendations

Career Progression

Hostess, Bob Evans Farms, Inc. (2021-11-01 to 2023-06-01)

• Welcomed guests and managed seating arrangements to optimize table turnover and customer satisfaction

• Collaborated with the server team to ensure a seamless dining experience

Caregiver, St George Evangelical Lutheran Church (2019-11-01 to 2020-02-01)

• Provided compassionate care and assistance to elderly church members, supporting their daily needs

Hostess, Americus bar and grill (2019-10-01 to 2022-03-01)

• Greeted and seated customers, managing the flow of traffic to maintain an efficient dining environment

Crew Member, Ritters Frozen Custard (2019-04-01 to 2022-03-01)

• Demonstrated excellent customer service skills while preparing and serving frozen custard treats

Academic Background

Marissa is currently pursuing a Bachelor's degree in Business Administration at the University of Michigan, with a concentration in Management and Organizations. She is expected to graduate in 2024.

Areas of Expertise

• Program coordination and project management

• Administrative support and office operations

• Customer service and client relations

• Data analysis and reporting

• Problem-solving and process improvement

Professional Impact

Through her diverse experiences, Marissa has developed a well-rounded skill set that enables her to contribute effectively to various roles and settings. As a Program Management Intern at NSK, she is applying her organizational abilities and attention to detail to support the successful delivery of key initiatives. Marissa's strong communication skills, adaptability, and commitment to excellence make her a valuable asset to any team.

Conclusion

Marissa Whitten is a driven and versatile professional with a growing passion for program management. With her diverse background in administrative support, customer service, and project coordination, she is well-positioned to continue her career progression and make a meaningful impact in the program management field.