Professional Overview
Marites Calalo is a seasoned hospitality professional currently serving as a FOH at Nando's UAE in Abu Dhabi, United Arab Emirates. Her key expertise areas include frontline operations, customer service, and team management, with a strong industry focus on the food and beverage sector.
Experience Summary
Current Role
As a FOH at Nando's UAE, Marites is responsible for overseeing daily restaurant operations, ensuring high-quality customer service, and leading a team of hospitality staff. Her achievements include maintaining excellent customer satisfaction ratings and contributing to the growth and success of the Nando's UAE brand.
Career Progression
Marites also holds a role as a Training Captain at Logma Khaleeji Treats, further demonstrating her versatility and commitment to the hospitality industry. Her career trajectory showcases growth and a deepening understanding of the sector, with a focus on team leadership and customer-centric service.
Areas of Expertise
Marites' areas of expertise include industry-specific skills such as restaurant operations management, technical competencies in point-of-sale systems and inventory management, and leadership capabilities in team motivation and conflict resolution.
Professional Impact
Although specific projects or initiatives are not detailed, Marites' contributions to Nando's UAE and Logma Khaleeji Treats are marked by her dedication to service excellence and team leadership. Her presence in these roles underscores her value as a professional in the hospitality industry.
Conclusion
Marites Calalo's professional trajectory is characterized by a strong commitment to the hospitality industry, with a current focus on frontline operations and team leadership. Her value proposition lies in her ability to deliver high-quality service, lead effective teams, and contribute to the success of reputable brands in the UAE's vibrant food and beverage scene.
