Mark Wilson - CEO, Hybrid Facilities Management
Company Overview
Hybrid Facilities Management, formerly known as Parthenon Facilities Management Limited, has been providing cleaning services since its incorporation in April 2012. The company specializes in managing cleaning services within the hospitality sector, partnering with well-known brands such as Yo! Sushi, Turtle Bay, Mitchell & Butler, and The Restaurant Group. The company maintains its headquarters at the Anfield Business Centre, 58 Breckfield Road South, Liverpool, L6 5DR.
Professional Role and Contributions
Mark John Wilson serves as the Chief Executive Officer (CEO) of Hybrid Facilities Management. With a combined industry experience of over 40 years alongside Managing Director Andrew Lawson, Mark has significantly contributed to the company's understanding of customer needs and effective service delivery. Hybrid Facilities Management emphasizes a system-driven approach to ensure high standards of cleaning, which is central to their market offering. Their systems are designed to keep all stakeholders informed about service outputs daily, thus ensuring transparency and customer satisfaction.
Strategic Approach and Philosophy
The company's strategy, under Mark Wilson’s leadership, is deeply rooted in a people-focused approach, highlighting the importance of communication and understanding client needs—a practice that has driven their success. Hybrid FM prides itself on delivering a gold standard of cleaning and is committed to maintaining high service levels by investing in employee training and customer feedback mechanisms.
Recent Developments and Positions
Mark Wilson possesses significant directorial responsibilities across various entities, underscoring his influence and commitment to the facilities management sector. He holds several active directorships, including:
- HYBRID (FM) GROUP LTD
- HYBRID (FM) LONDON LTD
- HFM BENEFITS LIMITED
- THE VAPE HIVE LTD
- HYBRID FACILITIES MANAGEMENT LIMITED
Network and Professional Engagement
Mark Wilson's professional reach is extensive, with over 1,000 followers and 500+ connections on LinkedIn, illustrating his profound industry network and engagement. His presence in industry events, such as the Liverpool Commerce Business Awards, indicates ongoing involvement with market leaders and potential clients.
Company Philosophy
Hybrid FM embodies a philosophy that cleanliness signifies not merely hygiene maintenance but careful management and adherence to a well-structured system, ensuring consistency over time. This belief is integral to how Mark Wilson oversees operations and customer relations. Hybrid FM’s independent positioning allows for both personalized service and comprehensive expertise across complex venues.
In conclusion, Mark Wilson's leadership at Hybrid Facilities Management is marked by a strategic focus on operational excellence, client-centric services, and an unwavering commitment to delivering top-tier cleaning standards.