Professional Summary
Professional Overview
Mark Coddington is an accomplished healthcare finance executive with over 25 years of experience in patient financial services. As the Director of Patient Financial Services at Newberry County Memorial Hospital, he oversees all aspects of revenue cycle management, including patient registration, billing, collections, and reporting. Coddington is a proven leader in implementing strategic initiatives to enhance operational efficiency, improve patient satisfaction, and maximize revenue recovery.
Experience Summary
Current Role
Coddington has served as the Director of Patient Financial Services at Newberry County Memorial Hospital since 2016. In this role, he is responsible for managing a team of 35 financial services professionals and ensuring the timely and accurate processing of patient accounts. Under his leadership, the hospital has achieved consistent year-over-year improvements in cash collections, bad debt reduction, and customer service ratings.
Career Progression
Prior to his current position, Coddington held the role of Director of Patient Financial Services at Newberry County Memorial Hospital from 2011 to 2016. Before that, he served as the Director of Patient Financial Services at Amsterdam Memorial Healthcare System from 2005 to 2011. Coddington began his career as an Audit Manager at National Government Services (formerly Empire BCBS), where he honed his skills in financial analysis and process improvement.
Academic Background
Coddington holds a Bachelor of Science in Accounting from the University of South Carolina, where he graduated with honors. He is also a Certified Public Accountant (CPA) and a member of the Healthcare Financial Management Association (HFMA).
Areas of Expertise
- Revenue cycle management
- Patient financial services operations
- Billing and collections optimization
- Financial reporting and analysis
- Process improvement and change management
- Team leadership and development
Professional Impact
During his tenure at Newberry County Memorial Hospital, Coddington has led the implementation of a new patient financial services software system, resulting in a 20% reduction in billing errors and a 15% increase in first-pass claim acceptance rates. He has also spearheaded the hospital's transition to a more patient-centric billing and collections approach, leading to a 12% improvement in patient satisfaction scores.
Coddington's expertise and leadership have been recognized by his peers, and he has been a featured speaker at several HFMA regional conferences, sharing his insights on best practices in revenue cycle management.
Conclusion
With his extensive experience, proven track record of success, and commitment to excellence, Mark Coddington is a valuable asset to the healthcare industry. As he continues to drive innovation and operational excellence in his current role, he is poised to make a lasting impact on the financial well-being of Newberry County Memorial Hospital and its patients.
