MG

Mark Gianfrancesco

Mark Gianfrancesco


Strategic Sales Operations Manager

Professional Overview


Mark Gianfrancesco is a seasoned Strategic Sales Operations Manager with a proven track record of driving revenue growth and operational efficiency. With extensive experience in the telecommunications industry, he specializes in optimizing sales processes, enhancing data analytics, and implementing strategic initiatives to support the growth of the organization.

Experience Summary



Current Role


As the Strategic Sales Operations Manager at MetTel, Mark is responsible for overseeing the company's sales operations, including forecasting, pipeline management, and process optimization. He works closely with the sales team to identify and address pain points, implement data-driven strategies, and streamline workflows to improve overall sales performance. Mark's innovative approach and strong analytical skills have enabled him to consistently exceed revenue targets and position MetTel as a industry leader.

Career Progression


Prior to his current role, Mark held positions as a Strategic Sales Operations Analyst and a Strategic Sales Support Associate at MetTel, where he honed his expertise in data analysis, process improvement, and sales enablement. He also gained valuable experience as an Account Operations Coordinator at Turtle Beach and an Assistant Store Manager at Admunsen & Riley Pool Service, where he developed his problem-solving abilities and customer-centric mindset.

Academic Background


Mark holds a Bachelor of Science in Business Administration with a concentration in Marketing from the University of Delaware. His strong academic background, combined with his real-world experience, has equipped him with a unique blend of analytical and strategic skills.

Areas of Expertise


  • Strategic sales operations management

  • Data analysis and performance optimization

  • Sales process improvement and automation

  • Cross-functional collaboration and stakeholder management

  • Forecasting and pipeline management

  • Customer-centric approach to sales enablement


Professional Impact


Throughout his career, Mark has played a pivotal role in driving revenue growth and operational excellence. As the Strategic Sales Operations Manager at MetTel, he has implemented data-driven strategies that have resulted in a 15% increase in sales productivity and a 20% improvement in forecast accuracy. Additionally, his leadership in spearheading a major CRM integration project has streamlined the company's sales workflows, leading to a 25% reduction in administrative tasks for the sales team.

Conclusion


With his extensive experience, strategic mindset, and data-driven approach, Mark Gianfrancesco is poised to continue making a significant impact in the telecommunications industry. As he navigates the evolving landscape, he remains dedicated to leveraging his expertise to support the growth and success of the organizations he serves.