Professional Overview
Mark Graban is the founder of Constancy, Inc., a consulting firm established in 2010. He is an internationally-recognized consultant, published author, professional speaker, and entrepreneur. Mark specializes in Lean management, continuous improvement, statistical methods, and people-centered leadership. His work spans across various industries, including manufacturing, healthcare, and technology startups, emphasizing psychological safety and employee engagement.
Experience and Roles
- Founder and Consultant at Constancy, Inc., providing advisory services across multiple industries, primarily focusing on healthcare.
- Senior Advisor at KaiNexus: Involved with the technology company since 2011, holding a small equity stake.
- Former Positions:
- Senior Consultant at ValuMetrix Services (Johnson & Johnson)
- Senior Fellow with the Lean Enterprise Institute
- Roles in General Motors, Dell, Honeywell, and software startups.
Education
- Northwestern University: Bachelor of Science in Industrial Engineering (BSIE)
- Massachusetts Institute of Technology (MIT):
- Master of Science in Mechanical Engineering (MSME)
- Master of Business Administration (MBA)
- Fellow in the MIT Sloan Leaders for Global Operations Program
Publications and Thought Leadership
- Books and Publications:
- The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation (Upcoming, June 2023)
- Measures of Success: React Less, Lead Better, Improve More
- Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (translated into eight languages)
- Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
- The Executive Guide to Healthcare Kaizen
- Practicing Lean: Learning How to Learn How to Get Better… Better
- Founder of LeanBlog.org: Leading blogger and podcaster since 2005.
- Podcasts: Host of "My Favorite Mistake," "Lean Interviews," "Lean Whiskey," and "Habitual Excellence."
Speaking and Teaching
- Speaker at Conferences and Events: Engages global audiences in the U.S., Canada, Finland, Holland, Sweden, Brazil, Japan, Thailand, and China.
- Academic Contributions: Guest lecturer at institutions such as MIT, Wharton, Ohio State University, and others.
- Faculty Roles: Served with Lean Enterprise Institute, Catalysis, and Studer Group.
Honors and Board Memberships
- Diplomate member of the Society for Health Systems.
- Board member of the Louise H. Batz Patient Safety Foundation.
Key Attributes and Skills
- Lean Management and Continuous Improvement: Expertise in streamlining processes and enhancing operational efficiency.
- Statistical Methods: Practical application of statistical tools to improve decision-making.
- Psychological Safety and Leadership: Focus on creating environments that foster trust, innovation, and engagement.
- Global Experience: Extensive international consultancy and speaking engagements.
Contact Information
- LinkedIn: [Mark Graban's Profile](https://www.linkedin.com/in/mgraban)
- Personal Website: [markgraban.com](https://www.markgraban.com/)
- Email: [Available through RocketReach](https://rocketreach.co/mark-graban-email_259063)
Mark Graban exemplifies a high-caliber professional with a substantial impact on industries through his consultancy, thought leadership, and continuous advocacy for Lean methodologies. His extensive background and ongoing contributions make him a pivotal figure in his field.
