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Mark Hemming

Mark Hemming


COO International (Downstream), HelloFresh



Professional Overview


Mark Hemming is an accomplished operations executive with over 20 years of experience driving strategic growth and operational excellence in the retail and manufacturing sectors. As the COO International (Downstream) at HelloFresh, he oversees the company's international fulfillment operations, ensuring seamless delivery and a superior customer experience for the leading global meal kit provider.

Experience Summary



Current Role


As the COO International (Downstream) at HelloFresh, Mark is responsible for managing the company's international fulfillment operations, including logistics, warehousing, and distribution. He leads a team of cross-functional experts to optimize supply chain processes, enhance operational efficiency, and drive continuous improvement across HelloFresh's global footprint. Under his leadership, the company has achieved significant gains in customer satisfaction and operational productivity.

Career Progression


Prior to his current role, Mark served as the SVP of International Fulfillment Operations at HelloFresh, where he played a pivotal role in expanding the company's international presence and streamlining its logistics infrastructure. Before joining HelloFresh, Mark held the position of Chief Operating Officer at Eurocell plc, a leading manufacturer and distributor of PVC-U building products. He has also held various leadership roles at Amazon, including Regional Director of UK Customer Fulfillment and General Manager, where he spearheaded strategic initiatives to enhance operational performance and drive customer-centric innovation.

Academic Background


Mark holds a Bachelor of Science degree in Mechanical Engineering from the University of Birmingham, where he graduated with honors.

Areas of Expertise


  • Supply chain optimization and logistics management

  • Operational efficiency and process improvement

  • International expansion and market diversification

  • Cross-functional team leadership and strategic decision-making

  • Customer-centric operations and service excellence


Professional Impact


Throughout his career, Mark has demonstrated a proven track record of driving operational transformations and delivering measurable business results. At HelloFresh, he has played a crucial role in scaling the company's international operations, with a focus on enhancing delivery times, reducing costs, and improving customer satisfaction. His strategic vision and operational expertise have been instrumental in positioning HelloFresh as a global leader in the meal kit industry.

Conclusion


With his extensive experience in the retail and manufacturing sectors, Mark Hemming is a seasoned operations executive who excels at driving organizational growth and operational excellence. As the COO International (Downstream) at HelloFresh, he continues to leverage his expertise to optimize the company's global supply chain, foster a culture of continuous improvement, and deliver an exceptional customer experience.