Professional Summary
Professional Overview
Mark Lasic is an accomplished Chief Information Officer (CIO) with extensive experience in driving digital transformation and optimizing technology infrastructure to support strategic organizational goals. With a strong background in public sector IT management, he specializes in leveraging cutting-edge technologies to enhance operational efficiency, data-driven decision-making, and user experience.
Experience Summary
Current Role
As the CIO of the City of Cleveland, Department of Public Utilities, Mark is responsible for overseeing the development and implementation of the department's IT strategy. He leads a team of IT professionals in managing and securing the city's critical technology systems, including enterprise resource planning (ERP), customer information systems, and GIS platforms. Under Mark's leadership, the department has achieved significant improvements in service delivery, cost optimization, and cybersecurity posture.
Career Progression
Prior to his current role, Mark served as the Director of IT at EDR Media LLC, where he spearheaded the company's digital transformation initiatives and implemented cutting-edge technology solutions to enhance operational efficiency and productivity. Earlier in his career, he held positions as a Senior Systems Engineer at ABB, where he played a key role in designing and deploying complex IT infrastructure, as well as a Physics Instructor at Cleveland State University and an Analyst at the United States Department of Defense.
Academic Background
Mark holds a Bachelor's degree in Physics from Cleveland State University, where he graduated with honors. His academic background provides a strong foundation in data analysis and problem-solving, which he has effectively applied throughout his professional career.
Areas of Expertise
- Public Sector IT Management
- Digital Transformation Strategy
- Enterprise Systems Implementation and Integration
- Cybersecurity and Risk Management
- Data-driven Decision Making
- Stakeholder Engagement and Change Management
- Project Management and Team Leadership
Professional Impact
Under Mark's leadership, the City of Cleveland, Department of Public Utilities has achieved significant improvements in service delivery and operational efficiency. He has successfully implemented a comprehensive ERP system, streamlining financial management and procurement processes, and has overseen the deployment of a state-of-the-art customer information system, enhancing the user experience for residents and businesses. Additionally, Mark has played a crucial role in strengthening the department's cybersecurity posture, implementing robust security measures and disaster recovery protocols to protect critical infrastructure.
Conclusion
With his extensive experience in public sector IT management and a proven track record of driving digital transformation, Mark Lasic is a strategic and visionary CIO who is poised to continue making a significant impact on the City of Cleveland, Department of Public Utilities. His commitment to leveraging technology to enhance operational efficiency and deliver superior service to the community positions him as a valuable asset in the public sector.