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Mark Resnick

Chief Operating Officer

Mark Resnick



Position: Chief Operating Officer (COO)
Company: Supermarket Parts Warehouse
Location: Woodridge, NY

Professional Background



Mark Resnick is the Chief Operating Officer at Supermarket Parts Warehouse (SPW), a position he has held since January 2019. Supermarket Parts Warehouse specializes in providing quality replacement parts for all major supermarket equipment manufacturers, aiming to meet or exceed the original parts' specifications.

Career Highlights and Experience



  • Chief Operating Officer at Supermarket Parts Warehouse (Jan 2019 - Present)

  • Business Owner of Resnick Construction (Mar 2016 - Present)

  • President of Student Loan Freedom, LLC

  • President and CEO of previous business ventures


Industry Insight and Contributions



Mark Resnick is known for his hands-on leadership style, often described as the "Chief Troublemaker" within the company culture. He has been pivotal in the implementation and innovation of modern supermarket equipment solutions such as the "Real Steel" shelving units, noted for their durable, old-school construction.

In addition to his role at SPW, Mark is an active voice in professional discussions surrounding customer service and team quality. His article titled "What The Hell Happened to Customer Service?" published on June 17, 2021, details his insights into the declining trends in customer interaction within growing companies.

Public Engagements and Thought Leadership



Mark has participated in multiple forums and discussions where he expressed his viewpoints on industry trends and quality standards:

  • LinkedIn Articles and Posts:

  • “What The Hell Happened to Customer Service?” (Jun 17, 2021)

  • Posts highlighting the importance of customer service and team dynamics (Jan 27, 2022)


  • Contributor in Industry Reports:

  • Insight on SPW’s "Real Steel" shelving solution, emphasizing quality over cost-cutting measures.


  • Public Speaking and Presentations:

  • Presented at the StorePoint Fresh conference, marking his engagement with industry peers and sharing his executive insights.


Online Presence




  • Published Articles: Available on LinkedIn.



Contact Information



  • Primary Email: [provided through professional networking sites]

  • Phone Number: [available through professional contacts]


Personal Insights



Mark Resnick’s experience reflects a broad-based and dynamic leadership approach, with an underlying focus on maintaining high standards in product quality and customer service. His proactive engagement in public forums and consistent industry presence underscore his commitment to driving forward the operations at Supermarket Parts Warehouse.

As a detail-oriented executive, Resnick’s ability to blend traditional values with innovative practices makes him a notable figure in the supermarket equipment industry.