Professional Overview

Marriam Quijada is a seasoned Operations and Customer Service E-Commerce Executive based in the United Arab Emirates, with a strong background in managing e-commerce operations, customer service, and team management. Her key expertise areas include e-commerce operations, customer service management, and team leadership, with a focus on the e-commerce and food service industries.

Experience Summary

Current Role

Marriam Quijada currently serves as an Operations and Customer Service E-Commerce Executive at Aramtec Food Service, a position she has held since October 2023. In this role, she oversees the daily operations of the e-commerce platform, manages customer service teams, and develops strategies to improve customer satisfaction and retention.

Career Progression

Prior to her current role, Marriam worked as an ECOMMERCE OPERATIONS CONSULTANT at ARGAN GARDENS from December 2020 to June 2024, where she provided expert advice on e-commerce operations and helped improve the company's online sales. She also worked as a Customer Care representative at joi and a Customer Support Manager at Ratchethood Ecommerce Services from December 2018 to June 2024, where she managed customer inquiries and resolved issues in a timely and professional manner. Other notable roles include Account Manager at East West Banking Corporation, LGU Community Facilitator at Municapality of Bayabas Surigao del Sur, Census Area Supervisor at Philippine Statistics Authority, Insurance Service Representative at QBE GROUP SHARED SERVICES LIMITED, Customer Service Amazon at Convergys, and Escalation Specialist at QUALFON PHILIPPINES, INC.

Areas of Expertise

Marriam's areas of expertise include e-commerce operations management, customer service management, team leadership, and strategy development. She is skilled in managing e-commerce platforms, leading customer service teams, and analyzing data to improve business performance.

Professional Impact

Although specific projects or initiatives are not available, Marriam's experience in managing e-commerce operations and customer service teams has likely had a significant impact on the companies she has worked for, improving customer satisfaction, retention, and overall business performance.

Conclusion

Marriam Quijada is a highly experienced Operations and Customer Service E-Commerce Executive with a strong background in e-commerce operations, customer service management, and team leadership. Her current role at Aramtec Food Service and previous experience in the e-commerce and food service industries make her a valuable asset to any organization looking to improve their online presence and customer satisfaction. With her expertise and experience, Marriam is well-positioned to continue making significant contributions to the e-commerce industry.