Matthew Held - Co-Founder & CEO of Manawa Networks
Overview
Name: Matthew Held
Company: Manawa Networks
Position: Co-Founder & CEO
Location: Toronto, Ontario, Canada
LinkedIn Profile: [Matthew Held - LinkedIn](https://ca.linkedin.com/in/matthewheld)
Professional Profile
Matthew Held is the Co-Founder and CEO of Manawa Networks, a managed IT services provider based in Toronto, Ontario. Matthew oversees the company's strategic direction, growth initiatives, vendor relationships, business development, and talent recruitment efforts.
Career Highlights and Expertise
- Founding Manawa Networks: Over a decade ago, Matthew Held co-founded Manawa Networks with the mission to provide personalized IT services and improve end-user experiences. He has been instrumental in growing the company and steering it towards delivering enterprise-level IT solutions to small and medium-sized enterprises (SMEs).
- CISSP Accreditation: Matthew received his Certified Information Systems Security Professional (CISSP) accreditation, demonstrating his commitment to cybersecurity and enhancing Manawa's security offerings.
- Thought Leadership: Matthew actively shares insights on various IT topics, such as cloud migration challenges, cybersecurity, and AI-powered cyber defense, via his LinkedIn profile. His posts provide valuable industry perspectives and highlight Manawa Networks' service capabilities.
Recent Activities and Contributions
- Cloud Migration: Discussed common causes of "cloud stall" and solutions to overcome cloud migration challenges on LinkedIn.
- AI-Powered Cybersecurity: Emphasized the importance of protecting businesses against AI-powered cyberattacks and using advanced technology to bolster defenses.
- IT Team Management: Highlighted issues related to IT team burnout due to overwhelming support requests and the importance of co-managed IT services to enhance operational efficiency.
- Customer Experience Focus: Reinforces the importance of a human-centric approach in IT services, ensuring excellent customer service and support while building strong relationships.
Manawa Networks
Website: [Manawa Networks](https://www.manawa.ca)
Industry: IT Services
Locations: Toronto, Mississauga, Hamilton, Oakville, Brampton, Richmond Hill, Markham, North York, Etobicoke, Scarborough, Vaughan
Revenue: Between $5M and $25M
Services Offered
- IT Consulting
- IT Support
- Cybersecurity
- Business Continuity
Strategic Initiatives and Marketing
- Lead Generation and CASL Compliance: Collaborated with ZINFI Technologies to enhance lead generation while complying with Canada's anti-spam legislation. This effort included refining marketing strategies, developing prospect lists, and conducting phone campaigns to acquire necessary permissions.
- Customer Relationships: Launched initiatives such as a customer newsletter to maintain and enhance client relationships, reflecting the company's commitment to providing high-quality, personalized IT services.
Contact Information
- Email: sales@manawa.net
- Phone: +1-866-996-2629
- Office Address: Manawa Networks, 801 York Mills Rd, Suite #301, Toronto, Ontario, M3B 1X7, Canada
Business Philosophy
Matthew Held places a significant emphasis on the human aspect of IT. He believes in the importance of hiring individuals with strong people skills and is dedicated to delivering an outstanding customer experience. This approach is critical to differentiating Manawa Networks in the competitive IT services market and ensuring long-term client satisfaction and retention.
Matthew Held's proactive engagement in the IT community, focus on cybersecurity, and strategic growth initiatives underline his pivotal role in Manawa Networks' success and his potential value as a key contact for any business interactions or partnerships.
