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Matthew Mills

Quality Assurance and Test Manager
Email
Email **************
Phone
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Professional Role and Responsibilities


Matthew Mills currently holds the position of QA and Test Manager at the Royal College of Nursing (RCN). In this capacity, he is principally responsible for maintaining the software integrity of RCN’s customer-facing website and associated Microsoft systems. His role encompasses leading test automation initiatives and advancing agile testing practices within the organization.

Key Achievements and Impact


Under Matthew Mills’ leadership, RCN has significantly enhanced its software testing capabilities through strategic automation implementation, notably achieved in partnership with Leapwork, a no-code automation platform. Specific measurable outcomes include:

  • 80% of regression tests automated, reflecting substantial coverage and risk mitigation in release cycles.

  • 75% of overall test cases automated within one year, indicating rapid progress in test automation adoption and execution.

  • A consistent 2 to 3 hours saved per smoke test run, contributing to overall efficiency and faster deployment cycles.


Matthew Mills has publicly emphasized the democratization of automation, advocating that software automation does not require developer-level skills, which aligns with broader agile and DevOps transformation goals in the health sector.

Technological Engagement


Mills has selected Leapwork as a strategic automation tool, acknowledging it as the only solution that met all RCN’s criteria for test automation, demonstrating his capability in vendor evaluation and technology adoption to meet organizational needs.

Organizational Context


The Royal College of Nursing, serving as a professional body and trade union, is increasingly investing in digital transformation and automation to improve operational resilience and member services. The improvement in automated testing under Mills’ guidance supports this strategic direction by reducing manual overhead and improving software delivery quality.

Additional Relevant Context


  • The RCN’s adoption of automated testing under Matthew Mills reflects agility in software development and testing processes, critical to maintaining a robust digital presence for a professional membership organization.

  • Mills’ role interfaces likely with IT leadership, development teams, and external vendors, positioning him as a key influencer in technology procurement and process improvement initiatives at RCN.

  • The automation efforts correlate with saving significant testing time, indicative of cost and resource optimization that could align with RCN’s wider digital transformation and efficiency objectives.





Summary: Matthew Mills is a technology lead at RCN focused on software quality assurance and test automation, with demonstrated success in automating a substantial portion of testing activities within a year. His strategic choice and implementation of user-friendly automation tools like Leapwork underline his ability to drive technical innovation aligned with organizational goals in a non-developer context. This profile highlights him as a pivotal figure in RCN's digital and quality assurance ecosystem, responsible for improving testing efficiency and effectiveness in their IT operations.
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